Central Retail Vietnam

Reporting to Director of Sales & Marketing

• Maintain and promote a team work environment with effective and clear communication amongst co-worker.
• Ensure best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage.
  
• Works with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
  
• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
  
• Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.
  
• Ensure hotel meets or exceeds budgeted goals.
  
• Follow and track company cross-sell procedures.
  
• Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.
  
• Organize travel agent month and travel agent appreciation rates for slow months.
  
• Assists with the development and implementation of promotions, both internal and external.
  
• Creating a focus on attracting new business.
  
• Attending and contributing to the monthly sales strategy meeting
  
• Updating and owning the sales strategy & sales plan with the General Manager.
  
• Review and approves any special corporate negotiated rates by signing the CVGR (Company Volume guaranteed rate) contract.
  
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
  
• Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives.
  
• Recommends monthly room nights target goals for sales team members.
  
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
  
• Develop and send informative press releases to targeted lists highlighting all activities and promotions.
  
• Maintain and expand corporate incentive program via direct mail, personal visits etc.
  
• Oversee and ensure the updation of rates, promotions on hotel website, OTA's (Online travel agents), GDS etc. without any rate parity.
  
• Responsible for the training of sales managers and staff.
  
• Follow and promote hotel standards with guests, co-workers.
  
• Evaluates and drives the hotel’s participation in the various sales channels, Market Sales, Event Booking Centres, electronic lead channels, etc.
  
• Monitors all day to day activities of direct reports.
  
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

- 45 giờ làm việc trong tuần, 02 ngày nghỉ ca hàng tuần.

- 100% phí phục vụ.

- 02 bữa ăn ca trong 01 ngày làm việc.

- Được hưởng những quyền lợi dành riêng cho nhân viên của Banyan Group như: Gói ưu đãi nghỉ dưỡng hàng năm tại các khách sạn của tập đoàn trên toàn thế giới; Ưu đãi sử dụng dịch vụ ăn uống; Đi công tác nước ngoài;…

- Được thường xuyên tham gia các khóa đào tạo của tập đoàn.

- Cơ hội thăng tiến và luân chuyển giữa các bộ phận trong khách sạn hoặc trong các khách sạn do Banyan Group vận hành.

- Tham gia BHXH, BHYT, BHTN Việt Nam ngay sau khi hoàn thành thử việc.

- Gói Bảo hiểm sức khỏe bổ sung cho nhân viên trong thời gian làm việc tại khách sạn.

- Phụ cấp tiền nhà theo chính sách của khách sạn.

- Thưởng hàng năm theo chính sách của khách sạn.

- Hỗ trợ phương tiện di chuyển khi đi làm hàng ngày.

- Trang bị đồng phục theo quy định của khách sạn.

- 100% salary in probation time.

- 45 working hours per week, 02 days-off per week.

- 100% service charge.

- 02 duty meals per working day.

- Be entitled benefits for associates of Banyan Group as: BTHR Complimentary Accommodation each year at BG’s hotels all over the world; Discount on F&B service; Overseas Business Trip; etc.

- Attend frequently training courses of the group.

- Promotion and transfer/taskforce opportunities in the hotel or between sister hotels operated by Banyan Group.

- Attend Vietnamese Social Insurance, Medical Insurance, Unemployment Insurance as soon as completing probation.

- Additional Associate Health Insurance during the time working at the hotel.

- Housing allowance as the hotel’s policy.

- Annual Bonus as per the hotel’s policy.

- Daily Shuttle bus is provided to work.

- Uniform is provided as the hotel’s policy.

• Exceptional experience in Corporate & Wholesale
• 4+ years of relevant experience or similar management role
  
• Fluent communication in Vietnamses & English (both oral and written)
  
• Computer literacy
  
• Exceptional leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze data and trends to drive strategic decisions.
• Understanding of eCommerce and marketing strategies is preferred.
• Quick adaptability to market shifts, enabling prompt decision-making.
• Degree in Business Administration, Marketing, Hospitality Management, or a related field (preferred).
• Results-oriented with a track record of achieving and exceeding sales targets in a high-end market/Mice.

Please contact the phone number 0824 081 949 for more details.