Việc làm Thiskyhall Sala
Cập nhật 09/10/2024 15:46
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Assistant Restaurant Manager (New Opening Outlet) (6-month contract) - Trợ Lý Quản Lý Nhà Hàng (Nhà hàng mới sắp khai trương) (Hợp đồng 6 tháng)
Thiskyhall Sala
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
N/A
Ngày đăng tuyển:
29/08/2024
Hạn nộp hồ sơ:
28/09/2024
Hình thức:
Làm theo ca
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Huyện Phú Quốc - Kiên Giang
Mô tả công việc
- You connect with guests by engaging them through meaningful interaction, resulting in positive and long-lasting guest relations.
- You coach the team in tailoring service processes, aiming to make each visit to the restaurant as memorable and unique as possible.
- Look for opportunities to positively surprise guests, through small or large gestures and acts of kindness. You are empowered to be generous with guests and you know how and when to curate decadent moments.
- Lead by example in making personalized menu recommendations to guests for both food and beverage items.
- You have extensive knowledge about activities in Regent and the rest of Phu Quoc Island, allowing you to give guests recommendations in order to optimize overall guest experience.
- You have the knowledge to solve problems on the spot and take immediate service recovery actions if necessary. You always follow up on guest issues as part of the service recovery process and review steps taken afterwards to continuously improve the operation.
- You have professional knowledge about suggestive selling and upselling techniques, while also possessing the ability to transfer this knowledge to the rest of the team.
- You are involved in restaurant revenue meetings and a monthly Profit & Loss meeting in order to make sure targets are set and achieved by the team.
- You always try to make the service flow as seamless as possible, by using the available resources and systems.
- Supervise shift closing and cash flow recording through the Point of Sale, this includes reviewing POS‘s daily sales reports and cash collection at the end of the day.
- You are responsible for managing the recording of transactions and orders through the Point of Sale system during operation, by monitoring the input and ticket handling.
- Ensure that training sessions are planned, carried out and recorded accordingly to the Regent standards.
- You communicate with the Culinary team in order to ensure a good collaboration during operation. Communication includes 86’D items, availability of menu items, preparation time and guest’s dietary restrictions
- Communicate with colleagues through body language and voice while always maintaining a calm and gracious tone.
- Manage the workload and when necessary you are pro-active in asking for support from other food and beverage colleagues in the resort.
- Ensure the daily operation runs smoothly and that team members are aware of their role and responsibilities in order to do so.
- You are in charge of the restaurant operation in absence of the manager and make a daily report at the end of the shift.
- You take charge of inventory control, breakage, spoilage, temperature logs and cleaning tasks. You make sure that all recordings are documented, stored properly and irregularities are reported to the management.
- Maintain all equipment and furniture are in pristine condition and do the defect list accordingly
- Be responsible for meeting the HACCP standards and actively check cleanliness in both front and back of the house, to make sure standards are being met.
- Always live up to the standards set by the Regent brand, by assuring you know the standard operating procedures and making sure that they are respected by the team.
- You know the Forbes Travel Guide Standards for restaurants & bars, while ensuring that the team delivers these standards as the minimum when serving guests.
- Pay attention to small details, which visually expresses in a spotlessly clean workspace, outstanding services and a well-groomed team
- You manage employee satisfaction and are responsible for the team. This includes assuring that colleagues do not work unnecessary over time, have their daily lunch or dinner break and work reasonable shifts.
Quyền lợi được hưởng
- Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
- At least 14 annual leave, 2 day off per week
- Relocation, repatriation allowance
- Rest and relaxation, Home leave allowance
- Accommodation, uniform, transportation and meals are provided
- International working environment
- Insurance as labor law
- Healthcare insurance
- 24/7 accident insurance
- Other benefits
Yêu cầu công việc
- Commitment: You are dedicated to your work and always intend to perform as best as possible. You do not go home before your tasks are finished or carefully handed over to your colleagues.
- Growth mind-set: You believe that you can always improve and develop skills, by facing challenges, learning from mistakes and genuinely listen to feedback.
- Ambition: You are eager to learn more and enthusiastic to continuously improve your knowledge and skills in order to become a real Regent connoisseur.
- Pro-active attitude: You are driven by intrinsic motivation and are always one step ahead in doing daily tasks and anticipating guests’ needs.
- Knowledgeable: You make sure you have excellent product knowledge and know how to develop the knowledge of your team members.
- Consistency: As an assistant manager you make sure consistent service is provided and quality always meets the standards set by the resort.
- Leadership: You lead the team by example and show them how work needs to be done, while always supporting growth and development.
- Team player: Together with the team you work towards a common goal and you understand the importance of your role within the team,while always willing to support your colleagues.
Yêu cầu hồ sơ
- Kindly send your CV to our email: recruitment.regentpq(a còng)ihg.com
- Hotline: 0919 290 709 (Brio)
Khu vực
Thiskyhall Sala
Xem trang công ty
Quy mô:
1.000 - 5.000 nhân viên
Địa điểm:
THISKYHALL SALA nằm tại vị trí giao thông thuận lợi, tại ngã tư Mai Chí Thọ - Nguyễn Cơ Thạch dẫn vào Khu Đô Thị cao cấp Sala, đồng thời là một phần của tổ hợp thương mại - dịch vụ hiện đại bao gồm cao ốc văn phòng Thisofic và Trung tâm thương mại Thiso Mall.
THISKYHALL SALA cung cấp không gian tổ chức sự kiện sang trọng với trang thiết bị hiện đại dành riêng cho mọi loại hình sự kiện như: hội nghị, triển lãm, tiệc tiệc...cùng hệ thống dịch vụ chuyên nghiệp, theo quy chuẩn quốc gia tế & tận tâm đến từng chi tiết.
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