Thương mại và Du lịch Quốc Tế Hòa Bình

• Take charge of banquet event operation

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.

• Attend pre-function meeting with event organizers, disseminate information and changes to colleagues and relevant departments.

• Ensure setup in accordance to guests’ requirements based on Banquet Event Order or Change Log

• Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received

• Ensure team members with direct guest contact possess good product knowledge

• Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations

• Check and ensure all operating supplies are well stocked and sufficient to run operation

• Plan the manning allocation/work assignment per Banquet event

• Implement appropriate and effective measures to keep costs and expenses within budget

• Supervise the maintenance of service standards during banquet service operations

• Engage and obtain guests’ feedback during operations to ensure satisfaction

• Handle guests’ complaints and comments tactfully and efficiently

• Details will be further discussed during interview

• Good opportunity for learning and development

• 12 annual leaves, 8 days off per month

• Duty meal, uniform provided by Company

• Insurances as per law

• Accident Insurances 24/7

• Dormitory for staff (terms and conditions applied)

• Great change to discover internal and external training programs

• Other benefits will be shared in the interview

• Apply for Vietnamese citizen only

• At least 02 years of experience in the similar position at 5 star hotels and resorts

• Diploma in Hospitality Management/Food & Beverage preferred

• Additional certification(s) in Food & Beverage will be an advantage

• Excellent reading, writing and oral proficiency in English language

• Good communication and problem-solving skills

• Working knowledge of MS Excel, Word, & PowerPoint

Hotline: 0984 842 200