Mô tả công việc
- Responsible for organizing and maintaining up to date filing system in the food and beverage, ensuring its efficiency and effectively.
- Responsible for monitoring and controlling the consumption of operating supplies in the food and beverage and sales office.
- Updates the Banquet Reservation Book in the food and beverage office and makes sure itmatches with the Computer System, and gives priority to the best profit yield.
- Traces tentative booking and confirmed bookings, from Sales.
- Capable of handling guest complains promptly and professionally.
- Prepares cancellation and amendment forms immediately after notice is given.
- And ensures timely distribution of information to all Department concern
- Prepares other reports required from Food and beverage department and Sales.
- Drafts and types correspondence, booking contracts, quotations, letter of confirmation,
- Thank you letters, for the Banquet Dept.
- Responsible for organizing and maintaining up to date filing system in the food and beverage and sales division, ensuring its efficiency and effectively.
- Facilitates the information distribution and follows through the accomplishment of action required to deliver sales commitment to the client, in terms of Hotel room, service and preparation of food and beverage, set up. and other requirements.
- Communicates with clients or guests, visiting the office or calling the office, efficiently and courteously, extending a positive impression of the Hotel. Communicates with clients, VIP guests, government officials and other important individual in the community while promoting the products and services of the Hotel.
- Communicates with clients, VIP guests, government officials and other important individual in the community while promoting the products and services of the Hotel.
- Manages time effectively, to ensure quality and quantity work at the least time possible.
- Determines priorities of tasks that need to be completed, while meeting deadlines.
- Manages the appointment book of the Food and Beverage Manager and the Sales Director, to ensure appointments are scheduled properly.
- Reminds the Food & Beverage Manager and Sales Director appointment and meeting.
- Prepares requisition for operating supplies and office supplies.
- Capable of taking minutes of meeting accurately and ensures prompt distribution.
- Attends meetings and training sessions organized by the Hotel management for the staff.
- Checks with the Executive Chef before function date if all food arrangement is confirmed.
- Solves variance and deficiency of service and product from the standards on the spot, must immediately report concerns to the manager.
- Reports to the F&B Manager
- Establishes two way communications with related departments like other outlets, Banquet & Catering Sales, Kitchen, Engineering, Housekeeping, Stewarding and PR and Art Department.
- Communicates effectively with guests, subordinates, immediate superior and other department heads. Capable of expressing clearly, listening and absorbing information.
- Interacts with clients, guests, government officials, suppliers and other important individuals in the community in promoting the banquet service and hotel.
- Reports all guest comments, complains, unusual incidents to the F & B Manager and sales team.
- Accomplishes and distributes the Banquet Function Sheet.
- Attends the daily Sales briefing and the weekly Food and Beverage Coordination Meeting
- Responsible for maintaining all business machine like computers, type writers, etc., in good working condition in the food and beverage office. • Act custodian of office supplies and other office forms
- Be aware of hotel’s fire evacuation and emergency policies and procedure.
- Establishes a good relationship with superior, co-employees within the department and amongst other department in the performance of work.
- Provides assistance to co-employees within the department and amongst the department, in the delivery of goods and services, for the benefit of the guest and the Hotel.
- Checks with the Executive Chef before function date if all food arrangement is confirmed.
- Participates in the food tasting before meal service.
- Faire Knowledgeable of food and beverage Outlet including menu items and beverage.
- Solves variance and deficiency of service and product from the standards on the spot, must immediately report concerns to the manager.
- Knowledgeable of all the services, facilities, activities and promotions in the Hotel.
- Handles walk-in inquires and reservation for function rooms, outlets and guest rooms.
- Other tasks to be assigned
Quyền lợi được hưởng
- Attractive salary
Yêu cầu công việc
- Bachelor degree
- Good English
- Proficient in Microsoft.
- Priority to the candidates with experience at same position
Yêu cầu hồ sơ
Candidates apply CV to Hoteljob
Thành lập từ năm 2010, với gần 10 năm hoạt động, Bảo Lai group tự hào là tập đoàn khai thác và chế biến đá trắng lớn nhất Việt nam. Hướng đến mục tiêu trở thành một trong những nhà cung cấp đá và các sản phẩm về đá uy tín trên thị trường Quốc tế, Bảo Lai đã và đang khai thác các mỏ đá trắng cùng hai nhà máy sản xuất tại tỉnh Yên Bái, trong đó nhà máy Yên Bình là nhà máy chế biến đá lớn nhất Việt nam hiện nay. Với tinh thần luôn đặt chất lượng lên hàng đầu, Bảo Lai tập trung đầu tư vào công nghệ tiên tiến nhất trên thị trường, nhập khẩu các thiết bị tối tân nhất từ những nhà cung cấp trên toàn thế giới để cung cấp các sản phẩm đá theo tiêu chuẩn quốc tế. Tầm nhìn của chúng tôi là trở thành công ty hàng đầu của Việt Nam trong khai thác, chế biến và phân phối đá tự nhiên ở thị trường trong nước và trên thế giới, chúng tôi tìm kiếm những nguồn lực tốt nhất để mang lại chất lượng cao nhất. Với quan điểm con người là nhân tố quyết định mọi thành công, chúng tôi tìm kiếm những ứng viên phù hợp gia nhập Bảo Lai Group, cùng xây dựng Tập đoàn ngày càng lớn mạnh. Website: baolai.vn