Mô tả công việc
Administration
• Record and transcribes minutes of meetings.
• Type correspondence, memorandums, circulars, reports etc.
• Opens/dispatches mail relative to the department.
• Input in the computer specific data when requested.
• Arrange appointments / meetings for FOM and remind of appointments and meetings.
• Keep Department files in good order.
• Maintain professional business confidential.
• Performs other related duties as directed by the FOM.
• Perform and follow up on special projects under supervision of FOM.
• Follow up on daily activities of Front Office upon request of FOM.
• Establishes effective employee relations, maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of section and employees.
Training and Human Resources Management
• Manage the monthly attendant record of FOM
• Combine monthly Smart duty roster for Front Office department
• Monthly send out Training Calendar of the following month
• Update SOPs for department in need and ensure the following of department
Accor Live Limitless Champion
• Review daily member check-out reports and take corrective actions if necessary
• Handle all guest’s enquiries relating to loyalty program
• Conduct ALL trainings for internal department, send updates of the program to concerned department
• Review monthly ALL invoice and spot check to identify any fraudulent
Task list
• Daily check rebate files, credit request files, no show files
• Weekly supervise AllSafe cleaning schedules for Front Office and coordinate the works
• Weekly combine Smart duty roster for all sections and send to Talent and Culture’s officer
• Monthly combine and check Upsell incentive report, Accor Plus hotel sales incentive report, and no-show report
• Monthly combine JV meeting’s presentation slides
• Monthly combine and update Front Office Manning and Vacation Chart.
Miscellaneous
• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.
Quyền lợi được hưởng
Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.
Talent development through learning programs by Academy Accor.
Opportunity to grow within the property, the company and across the world!
Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.
Yêu cầu công việc
• Minimum 3 year experience in the same position
Yêu cầu hồ sơ
Công Ty Cổ Phần Thép Việt Xô Hà Nội là nhà máy sản xuất, phân phối, lắp đặt các sản phẩm tôn xốp, panel chuyên nghiệp hàng đầu Việt Nam. Chúng tôi không chỉ sản xuất tấm Panel bông khoáng, Panel bông thủy tinh, Panel EPS, mà còn đáp ứng được các nhu cầu xây dựng đa dạng về xốp EPS cách nhiệt, tôn mái công nghệ nối không dùng vít, tôn trần, tôn sóng các loại. Đồng thời chúng tôi cung cấp các sản phẩm cửa đi, cửa kho lạnh, cửa sổ và các phụ kiện đi kèm tấm panel, dạng lắp ghép.
Với phương châm chất lượng khẳng định thương hiệu, Việt Xô steel là đơn vị đứng đầu trong việc cung cấp lắp đặt các sản phẩm panel, tôn xốp… giúp cải thiện chất lượng không gian sống và góp phần cho sự phát triển của ngành xây dựng Việt Nam