Trung Nguyên Franchising

*** Mission:

We are seeking a dedicated individual to join our team as a Quality Engineer who will be an internal customer representative, guaranteeing the quality of the products delivered until customer satisfaction by implementing the principles of continuous improvement. He/she will take following tasks:

• Participate in improving product quality, promote quality methods and tools linked to the specificities of the product.

• Maintain, transmit indicators and lead action and improvement plans until their effectiveness is verified.

• Involve teams in contributing to customer satisfaction.

• Ensure the processing of internal and external complaints.

• Conduct periodic audits to ensure the correct application of processes (internal or external).

• Ensure that the cause analysis is carried out before implementing corrective and preventive actions following the quality alert.

• Verify product compliance with regulatory and customer requirements.

• Monitor the operation of the processes within their scope (design, development, qualification, validation, manufacturing, repair).

• Validate internal test reports, files, or forms.

• Bachelor degree in electronics and/or electrical and/or industrial related major.

• At least 3 years working experience in manufacturing factory.

• Get familiar with ISO9001 quality system.

• Have basic knowledge in electronics / plastics / Mechanical parts.

• Good communication in English and Vietnamese.

• Knowlegeable in French is a plus.