BAT VN ★ 4.4

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

British American Tobacco Vietnam has an exciting opportunity for a Quality Assurance Officer in Binh Chanh Factory, HCMC

Role Positioning and Objectives

This Role is a centralized resource to drive the quality performance and compliance for SMDJV, Vietnam. The role is hands-on and factory-facing, with involvement in product specifications, laboratory operations, equipment calibration, product trials, and quality system deployment.

Your Key Responsibilities Will Include

Product & Quality Control

• Manage product specifications and ensure correct issuance to the production floor
• Coordinate material and perform Bill of Materials (BOM) management, update with relevant teams accordingly
• Support product changes, manage trial runs on floor, and new product introductions
• Ensure PQI samples are collected, tested, and reported on time, in full (OTIF).
• Conduct product registration and barcode management for new products/re-registration of products
• Ensure quality of NPI products and compliance, improving turnaround time of samples and lab analyses/results
  
  

Laboratory & Equipment Management

• Support laboratory testing activities and result reporting
• Coordinate internal and external calibration of quality equipment management
• Ensure equipment availability and minimal downtime
  
  

Quality Systems & Compliance

• Support implementation of quality assurance systems and documentation
• Monitor quality performance and raise issues when abnormalities are detected
• Support audits, inspections, and compliance activities
  
  

Continuous Improvement & Collaboration

• Work closely with production, planning, maintenance, and quality teams
• Support deployment of quality improvement initiatives, planning and driving experiments and planning on new product trail and modified process at factory level
• Build effective working relationships with external suppliers, service providers and cross-functional teams
  
  

What are we looking for?

• Degree or diploma in science or technical background (e.g. Chemistry, Physics, Engineering)
• At least 3 years of experience in a laboratory or manufacturing quality role
• Be able to communicate well in English & Vietnamese both verbally & in writing
• Possess presentation skills to deliver training & make presentations
• Good interpersonal skills to build collaborative working relationship with internal and external stakeholders
• Possess intermediate IT skill MS Power Point, MS Word, MS Excel, SPC Tools, e-ISO documentation system.
• Experience in quality assurance system, ISO 17025, ISO 9000, TQM and operation excellences.
• Possess analytical skills in interpreting quality data
  
  

Beneficial

• Able to develop and deliver basic quality and hygiene-related training (e.g. infestation awareness, 5S training)
• Knowledgeable with SAP systems
• Familiar with filter rode, cigarette making and packing operations
• Knowledgeable of infestation control, pest & hygiene management, product integrity and traceability
  
  

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
  
  

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.