Robert Walters ★ 4.3

A leading international chemical solutions provider is seeking a Sales Manager to drive the growth and success of their surface treatment business in Hanoi. This is an exceptional opportunity for you to take on a pivotal role, where your expertise in technical sales and market development will be highly valued. You will have the chance to shape strategic plans, nurture a high-performing team, and build lasting partnerships with customers across Northern Vietnam. The organisation offers a supportive environment that encourages knowledge sharing, professional development, and flexible working opportunities. If you are passionate about delivering outstanding results through collaboration and innovation, this role provides the perfect platform for you to make a significant impact while enjoying generous training opportunities and being part of a knowledgeable network.

What you'll do:

As a Sales Manager - Surface Treatment based in Hanoi, you will play an instrumental role in driving commercial success for the company's surface treatment portfolio. Your day-to-day responsibilities will involve collaborating with your team to develop innovative strategies that address local market needs while maintaining close communication with suppliers and internal stakeholders. You will be responsible for nurturing long-term client partnerships through attentive service delivery and technical support. By leveraging your deep understanding of market dynamics, you will identify new opportunities for growth while ensuring operational excellence across all aspects of sales management. Your ability to analyse trends, present compelling product solutions in accessible language, and provide insightful reporting will be crucial in achieving sustained business expansion. Success in this position requires a blend of strategic thinking, interpersonal sensitivity, meticulous attention to detail, and a genuine commitment to supporting both customers and colleagues.

• Achieve ambitious growth targets by guiding and supporting the sales team to meet customer acquisition and revenue objectives within the surface treatment segment.
• Develop and execute strategic business plans that expand the company's reach in Northern Vietnam, ensuring robust market penetration and sustainable growth.
• Set clear objectives for sales representatives, providing regular coaching, performance monitoring, and constructive feedback to foster both individual and team success.
• Cultivate enduring customer relationships by understanding client needs, offering tailored technical solutions, and delivering attentive after-sales service.
• Prepare detailed sales, revenue, and expense reports along with realistic forecasts for upper management review, ensuring transparency and informed decision-making.
• Identify emerging markets and monitor shifts in industry trends by staying fully aware of new product launches, competitor activities, and evolving customer requirements.
• Communicate regularly with suppliers to exchange vital market information, discuss competitive landscapes, and negotiate pricing or quotations as needed.
• Oversee inventory levels, purchase orders, profit margins, and loss statements to ensure optimal business performance while proactively addressing issues such as deadstock or slow-moving items.
• Consult closely with the Business Director regarding customer quotations and supplier negotiations to secure favourable terms for both parties.
• Report promptly on any loss of sales or changes in market conditions to relevant stakeholders, providing clear explanations and actionable insights.

What you bring:

The ideal candidate for the Sales Manager - Surface Treatment role brings extensive experience from within the chemical sector-particularly in technical sales environments where both product knowledge and relationship-building are paramount. Your educational background equips you with a solid foundation in engineering principles relevant to surface treatment applications. You have demonstrated your ability to work collaboratively within teams while also providing mentorship that helps others grow professionally. Your fluency in English (and ideally Mandarin) enables seamless communication across diverse stakeholder groups. You possess advanced analytical skills that inform data-driven decision-making processes-from forecasting revenue streams to identifying emerging market opportunities. Your approachability ensures clients feel supported throughout every stage of their engagement with the company. Above all else, your commitment to continuous learning means you remain adaptable as business needs evolve-always ready to share insights or embrace new challenges alongside your colleagues.

• Bachelor's degree in Chemical Engineering or equivalent qualification is required for this senior-level position within the surface treatment field.
• At least six years' experience in technical sales or related roles such as product development or project management within the chemical industry is essential.
• Proven background in providing technical support alongside commercial responsibilities demonstrates your well-rounded expertise.
• Fluency in English is mandatory; proficiency in Chinese Mandarin would be highly advantageous given the nature of supplier communications.
• Demonstrated ability to gather market intelligence through regular visits, competitor analysis, and awareness of new product launches is critical for success.
• Exceptional interpersonal skills are necessary for effective teamwork both internally with colleagues and externally with clients; mentoring experience is highly valued.
• Advanced computer literacy including Microsoft Office suite usage as well as excellent presentation skills are expected from candidates at this level.
• Strong analytical abilities enable you to prepare accurate reports on sales performance, expenses, inventory status, and broader market trends.
• Outstanding communication skills allow you to persuade stakeholders effectively while remaining sensitive to their perspectives during negotiations or presentations.

What sets this company apart:

This organisation stands out as a trusted partner within the global chemical industry thanks to its unwavering commitment to quality solutions tailored specifically for local markets. Employees benefit from an inclusive culture that prioritises knowledge sharing across departments-ensuring everyone has access to best practices regardless of their location or function. The company invests heavily in professional development initiatives so staff can continually enhance their skills through structured training programmes or informal peer-to-peer learning sessions. Flexible working arrangements are available wherever possible so employees can balance personal commitments alongside professional ambitions without compromise. Supportive leadership fosters open dialogue around career progression pathways-empowering individuals at every level of seniority to achieve their full potential within a collaborative network built on mutual respect. As part of this forward-thinking team operating at the forefront of surface treatment technology advancements-you'll enjoy meaningful work that makes a tangible difference for customers across multiple industries throughout Vietnam and beyond.

What's next:

If you are ready to take your career in agriculture leadership further this is your chance to make a meaningful difference at one of Vietnam's most respected organisations-apply now!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.