- Have excellent knowledge in terms of product and functional knowledge
- Give counselling to customers in person, on phone and by email
- Do telesales
- Complete school application and visa application
- Liaise with overseas schools on student application and issues
- Make sure the student folder filed with appropriate and enough documents
- Handle customer issues; get support from superiors if necessary
- Conduct visa training and program orientation
- Follow up student study pathway with schools
- Conduct customer service after sales: build up supporter network and strengthen relationship with students
- Be interpreter for department seminars & support school partners at fairs
- Get to know and update overseas study market, competitors and other related education organizations frequently
- Attend training workshops, exhibitions, fairs and relevant events
- Be leaders for summer course program
- Make sure the working area neat and tidy
- Support DM on assigned tasks
Các phòng ban đang tuyển dụng tại Trung tâm Anh ngữ ILA
Tư vấn
Dịch vụ khách hàng
Giáo dục
Hành chính
Nhân sự
Lao động có tay nghề và sản xuất
Tài chính - Kế toán
Công nghệ thông tin
Buôn bán/ Kinh doanh
Quản lý sản phẩm & dự án
Kỹ thuật
Marketing/ Truyền thông