Sheraton Saigon Hotel & Towers 4.0 ★

Act as secretary to the General Manager, providing secretarial and administrative support to other Executive Committee if necessary. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Uniforms and meals are provided according to shifts.

• Professional, safe, youthful, and supportive environment

• Regular health check-ups, social insurance, and 24/7 accident insurance coverage.

• Luxurious birthday party with fancy gifts.

• Team-building activities and TakeCare culture.

• Attractive discount program for employees.

• Career development at the world’s largest hotel group

Interpersonal Skills
• Diversity Relations
• Interpersonal Skills
• Team Work
• Customer Service Orientation
Communications
• Listening
• English Language Proficiency
• Applied Reading
• Writing
• Telephone Etiquette Skills
Personal Attributes
• Dependability
• Positive Demeanor
• Presentation
• Initiative
• Stress Tolerance
• Adaptability/Flexibility
• Integrity
Organization
• Multi-Tasking
• Time Management
• Planning and Organization
Analytical Skills
• Computer Skills
• Learning
Computer Skills
• Microsoft Office Skills
Administration
• Typing

CANDIDATE PROFILE

Education and Experience

• High school diploma/G.E.D. equivalent
• At least 1 year of related work experience
• No supervisory experience is required