Việc làm Crowne Plaza Phu Quoc

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Crowne Plaza Phu Quoc Starbay
Officer, Cash Management Operations
Crowne Plaza Phu Quoc
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Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 03/12/2024
Hạn nộp hồ sơ: 02/01/2025
Hình thức: FULL_TIME
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Job Summary

  • To process outward and inward payment transactions to provide an accurate, legal, efficient and timely service to customers and other internal counter parties.

Responsibilities

KEY RESPONSIBILITIES

  • To process overseas and local payments and collection (OTT/ITT/STS TT/, OLT, ILT, ITT) in CMO TP systems from end to end
  • To be a user of CMO TP systems (DOTOPAL, EBBS,...) and to act as the initial point of contact with system technicians/ supporters for any system problems and enhancements
  • To ensure that all transactions are processed accurately within agreed TAT
  • To follow up with investigation cases/pending transactions and avoid any unnecessary delay in processing such pending items
  • To vet supporting documents of payment instructions to ensure a full compliance with established law, policies, regulations and procedures of Standard Chartered Group, State Bank of Vietnam and Vietnam Government. To file supporting documents properly (both soft copy and hard copy)
  • To strictly comply with Group policies/local regulations on FX Control/AML/Sanctions/Norkom.
  • To verify customer signature against authorized signatories, to call back and to obtain confirmation from customers of payment instructions if required and as per DA
  • To book FX deal
  • To ensure the bank tariffs applied for payment instructions are accurate
  • To prepare daily reports and monthly operations reports as required by Team Leader/CMO Head. To log daily transaction volume
  • To conduct EOD reconciliation to make sure all payment instructions received before cut-off time are processed same day. To report immediately to Team leader/ Manager if there is any missing items or processing failure for investigation and solution.
  • To perform daily reconciliation for nostro/suspense/sundry account reconciliation report and make sure all pending items are addressed and settled on same day basis.
  • To take responsibility of pending documents by keep those documents/payment instructions in control, properly log pending documents, follow up with stakeholders to obtain the documents by deadline.
  • To answer enquiries from stakeholders
  • To file documents
  • To continuously review processes to enhance internal procedures/ work flow
  • To back up for other maker in other Processing Teams in CMO as and when required
  • To perform BCP test
  • To participate in CMO projects as required from time to time
  • To perform any other assignments as required from time to time.

Other Responsibilities

  • Ensure approved generic Product Programmers and their corresponding Country Addendums are in place before any product is accepted for implementation. Refer any instances of non-compliance to Head of CMO, Head of BO for follow-up and also highlight such instances to Group Function and CORG via KPIs and monthly operational risk reporting

MONEY LAUNDERING PREVENTION

  • Fully understand and comply with money laundering prevention requirements.
  • Undertake training on MLP at least once every 12 months
  • Ensure money laundering prevention reporting procedure is followed.
  • Follow money laundering prevention reporting procedures and report to business MLPO (CR) should there be any money laundering related issues

Strategy

  • To understand and follow the Group and bank’ strategies applied to the role from time to time

Business

  • To have business mindset to understand customer’s need in daily operation so as to deliver perfect services

Processes

  • Cash | Transaction Capture & Execution

People & Talent

  • To follow the task assigned by Team Leader/CMO Head accurately and in a timely manner
  • To provide feedback/initiative related to the daily works
  • To self-study and enhance capability for readiness of taking other tasks

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal

  • CMO Managers/Officers on daily transactions and operational matters.
  • Cash client services and RB (BB, PFC) on daily transactions, enquiries and investigation.
  • CSCU relating to investigation, nostro account‘s matter.
  • Head of CIC Ops for guidance and matters out with your own discretionary authority
  • IT Manager/Officers on system and other technical matters
  • Production System Support (PSS) team on eBBS/DotOpal/STS/EOPS…. incidents
  • External
  • The Bank’s customers in respect of remittance if necessary.

Other Responsibilities

  • Embed Here for good and Group’s brand and values in Vietnam TTO – Cash Management Operations; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

  • University Graduate, Major in Economic and Banking is preferable.
  • Good knowledge of banking products and local regulations.
  • Good communication skill in both English and Vietnamese.
  • Ability to work under pressure.
  • Client service skill and problem-solving skill.
  • Computer/PC skills
  • Assist in administrative duties and other adhoc & Miscellaneous activities as assigned by Line Manager

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Khu vực
Báo cáo

Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Khu Du Lich Bai Dai, Ganh Dau Commune, Huyện Phú Quốc

Tọa lạc ngay trước biển của đường bờ biển nguyên sơ phía Tây Bắc, trong khu Bãi Dài của đảo ngọc Phú Quốc, cách sân bay Quốc tế Phú Quốc 40 phút, và cách thị trấn Dương Đông 30 phút lái xe, Crowne Plaza Phú Quốc Starbay là một địa điểm lý tưởng cho khách du lịch hiện đại, bất kỳ là cặp đôi hay gia đình. Khu nghỉ dưỡng được thiết kế bao gồm 310 phòng gồm các phòng thường, phòng cao cấp, và các căn biệt thự đẹp. Ngoài ra, tại đây du khách có thể trải nghiệm về các bữa ăn độc đáo, các dịch vụ trị liệu, phòng tập thể hình với các trang thiết bị hiện đại và khu hội nghị được thiết kế chuyên biệt với những kích thước khác nhau phục vụ cho yến tiệc, hội họp.

Chính sách bảo hiểm

  • Được hưởng các chế độ bảo hiểm : BHYT, BHXH, BHTN
  • Hưởng quyền lợi bảo hiểm 24/7

Các hoạt động ngoại khóa

  • Du lịch hàng năm 
  • Team building theo quý 
  • Các hoạt động vui chơi, giải trí, ca hát thường xuyên
  • Thể thao: Đá bóng, bóng chuyền,..

Lịch sử thành lập

  •  Công ty được thành lập năm 2018

Mission

Crowne Plaza Phú Quốc Starbay là khu nghỉ dưỡng cao cấp với 308 phòng nghỉ, suite và villa mang phong cách trang nhã ven biển Bãi Dài, Tây Bắc Phú Quốc. Du khách tại đây sẽ được thưởng thức phong vị địa phương cũng như ẩm thực quốc tế tại hai nhà hàng đặc biệt. Bên cạnh đó, Hoa Sim Spa và phòng Gym hiện đại trong khuôn viên khu nghỉ dưỡng cũng sẽ giúp du khách khơi dậy nguồn năng lượng nội sinh và giữ gìn vóc dáng. Phòng tiệc và hội nghị được thiết kế thời thượng để trở thành tiêu điểm mang phong cách đương đại, lý tưởng để tổ chức các sự kiện hoặc gặp mặt.

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