Garrya - Mù Cang Chải

1. Marketing & Brand Management

• Execute marketing and communication plans in line with the hotel’s annual marketing strategy and brand guidelines.

• Ensure consistent brand identity across all touchpoints, including digital platforms, print materials, and on-property signage.

• Coordinate the development and production of marketing collateral such as brochures, fact sheets, presentations, videos, and photography.

• Maintain and update the hotel’s brand asset library (images, videos, logos, templates).

2. Content Creation & Communications

• Create, edit, and manage engaging content for all marketing channels, including website, social media, newsletters, EDMs, press releases, and internal communications.

• Manage the content calendar and ensure timely posting aligned with campaigns, seasonal offers, and key business periods.

• Work closely with internal stakeholders to collect accurate information for promotional content.

• Proofread all marketing materials to ensure accuracy, tone, and brand compliance.

3. Digital Marketing & Online Presence

• Manage and update hotel content across digital platforms, including website, OTA listings, Google Business Profile, and social media channels.

• Support the execution of digital marketing campaigns (social media, paid ads, SEO/SEM coordination with agencies where applicable).

• Monitor online performance metrics (engagement, reach, traffic) and prepare basic performance reports.

• Monitor online reviews and coordinate responses with relevant departments when required.

4. Public Relations & Media Relations

• Support PR activities, including media relations, press coverage tracking, and press kit preparation.

• Coordinate media visits, influencer stays, photo shoots, and video productions.

• Liaise with media partners, PR agencies, and external vendors as required.

• Assist in handling media enquiries in coordination with the Director of Sales & Marketing.

5. Events, Campaigns & Activations

• Support the planning and execution of marketing campaigns, promotions, and on-property activations.

• Coordinate logistics for events such as hotel openings, media events, fam trips, sales missions, and brand activations.

• Work closely with Operations to ensure smooth execution and strong guest experience during events.

6. Internal Coordination & Cross-Department Collaboration

• Collaborate with Sales, Revenue, Operations, and Finance teams to ensure marketing activities support business objectives.

• Support internal communication initiatives to engage associates and align teams with marketing campaigns.

• Ensure timely approvals of marketing materials in accordance with brand and corporate guidelines.

7. Budget & Administration

• Assist in tracking marketing expenses and maintaining marketing budgets.

• Manage purchase requests, invoices, and vendor documentation in coordination with Finance.

• Maintain an organized filing system for contracts, quotations, and marketing materials.

8. Sustainability & Brand Values (Optional – if applicable)

• Support sustainability-related communication initiatives in alignment with the hotel’s ESG and brand commitments.

• Assist in promoting responsible tourism, community engagement, and environmental initiatives through marketing channels.

+ 12 days annual leave; 2 day-offs per week

+ 100% Service charge (applicable to locals)

+ Guarantee 100% payment to Employee's Social welfares

+ Annual bonus & 13th-month salary (subject to business conditions)

+ Private healthcare with PVI

+ Uniforms, meals and staffhouse accommodation are provided free-of-charge

+ Telephone allowance monthly

+ Up to $3000 spending per annum on Banyan Group Complimentary Accommodation and discounts on F&B consumption during stay

+ Officer Check allowance for meals

+ Development programmes in a Supervisory / Managerial role: GROW, X-CESS, Essential English online learning

+ Monthly participation into Banyan's 8 Pillars of Wellbeing programme

+ Access to gym facilities"

Tối thiểu 2–3 năm kinh nghiệm buồng phòng, ít nhất 1 năm ở vị trí giám sát.

Strong leadership and team management skills.

Kỹ năng lãnh đạo và quản lý đội nhóm tốt.

Detail-oriented, well-organized and service-minded.

Tỉ mỉ, tổ chức tốt và định hướng dịch vụ cao.

We would love to receive from you

+ your curriculum vitae

+ your graphic design portfolio as evidence of your sense of arts

+ relevant certificates and diplomas