Grand Mercure Danang Hotel

POSITION SUMMARY:

- Assist to supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. 

RESPONSIBILITIES:

- Assist manager in the outlet’s operation.

- Associate duty roster and station plan.

- Handle of guests complains.

- Check on associate discipline, grooming standards and punctuality.

- Ensure of service standards during operations and also to give training and guidance.

- Check of guests’ satisfaction and proper handling of feedback and follow-up.

- Salary: Negotiate

ABILITIES/ KEY COMPETENCIES/ SKILLS:

- Good communication skills.

- Problem solving and training abilities

- Have good understanding about French Food & Beverage.

EDUCATION/ EXPERIENCE/ CERTIFICATES:

- High School or Vocational Certification in Hotel Management, Food & Beverage, or related field.

- 1 years related experience or an equivalent combination of education and experience.