Grand Mercure Danang Hotel

As Community Associate presents Meander’s spirit in these daily activities:

● Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed

● Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible

● Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities

● Respond to situations as they arise and manage guest conflict

● Hosting member gatherings for co-working space

● Assist with administrative tasks including copying, faxing, sorting and distributing mails, preparing meeting room

● Maintain reception area and all areas in a clean and tidy manner at all times

Additional Duties:

● Laundry: assist housekeeping with sorting company linen and terry as well as general cleaning/maintenance of the Hostel and Commercial Laundry facilities.

● Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision

● Room cleaning