JW Marriott ★ 4.1

Responsible for hotel laundry daily operations and services. Position directs and works with associates to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and associates satisfaction while maximizing the department financial performance.

Managing Department Operations and Budgets

• Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Supervising and managing associates. Managing all day-to-day operations. Understanding associates positions well enough to perform duties in associates' absence.

• Communicating the importance of safety procedures, detailing procedure codes, ensuring associates understanding of safety codes, monitoring processes and procedures related to safety.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Ensures consistent workflow to minimize peaks and valleys in production.

• Brings issues to the attention of the department manager and Human Resources as necessary.

• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.

• Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Orders cleaning supplies and uniforms within budget.

• Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.

• Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.

• Works effectively with the Engineering department on Laundry equipment maintenance needs.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

• Operates all department equipment as necessary and reports malfunctions.

• Develops, maintains and uses effective back-up plans for breakdowns.

• Evaluates and implements new techniques, supplies and equipment.

• Competitive salary & Service charge
• 14 annual leave days per year
• 05 working days per week - 2 days off per week
• To be entitled to the prescribed insurance
• Training and career development by MARRIOTT INTERNATIONAL.
• Employee discount rates for Room and F&B at Marriott Hotel.

• At least one to two years experience at the same position.
• Be able to relocate to Bac Ninh city.