Việc làm Dolce By Wyndham Hanoi Golden Lake

Cập nhật 31/10/2024 21:26
Tìm thấy 13 việc làm đang tuyển dụng
Khách sạn Dolce by Wyndham Hanoi Golden Lake
Duty Manager
Dolce By Wyndham Hanoi Golden Lake
107 việc làm 4 lượt xem
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Trưởng Ca/ Giám Sát
Ngày đăng tuyển: 31/10/2024
Hạn nộp hồ sơ: 30/11/2024
Hình thức: Làm theo ca
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Huyện Phú Quốc - Kiên Giang

Mô tả công việc

• Follow and maintain standard operation procedures (SOP)

• Maintain quality of services and standards according to requirement of hotel.

• Able to overlook and manage all operations and matters related to Front Office operations.

• Follow-up on complaints and take corrective measures.

• Select, train and evaluate all personnel within Front Office.

• Exceptional staff management skills and experience to drive forward the Front Office Strategy through team building, coaching and motivation.

• To report all guest’s complaints, compliments and suggestions immediately to the management.

• To inspect and pre-assigned rooms accommodation blockings for VIP’s special groups and regular guests that all rooms set-up and amenities are prepared according to standard.

• To ensure that all VIPs are checked-in as per policy and procedure.

• To have a sound working knowledge of the hotel’s daily functions and responsibilities to subordinates, assisting them in their duties.

• To liaise with the AFOM/FOM on any guest complaint and problems.

• To handle guest complaints in accordance with hotel policy, reporting all complaints and problems.

• To ensure that all airport pick-ups and drops-offs are handled properly..

• To ensure that all message, fax, parcels and etc. are delivered as per hotel policy and standards.

• To constantly strive to please all guest with whom he/she may come into contact during his/her working hours.

• To ensure that all employees reporting for duty are punctual, wearing the correct and proper uniform and name badge at all times.

• To assist in the building of an efficient team of associates by taking an active interest in their welfare, safety and development.

• To ensure all associates provide a courteous and professional service at all times.

• To assist in the training of any associates ensuring that they are full equipped and would have the necessary skills to perform their duties with maximum efficiency.

• To maintain the hotel’s standard and method of service.

• To ensure that all associates have completed understanding and adheres to the hotel’s rules and regulations.

• Perform other duties which are assigned by The Hotel Management from time to time.

Quyền lợi được hưởng

- Housing and transportation allowances for those holding a household registration in Phu Quoc;

- Alowance for sailors who work in Phu Quoc;

- Bao Viet health insurance for individuals;

- Provided with 3 meals a day;

Yêu cầu công việc

• Bachelor’s Degree in Hospitality Management or equivalent education required.

• 6-8 years in resort of similar size

• Min 4-year experience in Front Office/Guest Services,

•At least one year experience as the same level.

Yêu cầu hồ sơ

Please send CV to email: Nộp hồ sơ

Hotline: 0905 244 146

Phone: +84 (0297) 3559 8888

Khu vực
Báo cáo

Khách sạn Dolce by Wyndham Hanoi Golden Lake
Dolce By Wyndham Hanoi Golden Lake Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
B7 Giảng Võ, Ba Đình

Khách sạn Dolce by Wyndham Hanoi Golden Lake là khách sạn 5 sao với hệ thống 342 phòng nghỉ, 08 phòng họp tiêu chuẩn, bể bơi vô cực dát vàng, phòng fitness với trang thiết bị hiện đại và 03 nhà hàng đa dạng Á – Âu.

Khách sạn sở hữu lối thiết kế xa hoa, ban công khoáng đãng với tầm nhìn ra hồ Giảng Võ với nhiều thiết bị được dát vàng là bồn tắm vàng 24K. mỗi phòng nghỉ đều là không gian đắm chìm trong cung điện vàng tráng lệ.

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