Mô tả công việc
- Reports for work on time wearing a clean and tidy uniform and neatly groomed per standards.
- To participate in the daily briefing with the Executive Housekeeper or Assistant Executive Housekeeper.
- To understand and strictly adhere to the rules and regulations established in the Employees Handbook.
- To understand and strictly adhere to the hotel’s policy on fire, hygiene, health and safety and to handle all equipment, utensils and uniforms with care.
- To maintain a high standard of personal appearance and hygiene at all times.
- To maintain a good rapport and working relationship with staff of all other departments.
- To provide a courteous and professional service at all times.
- Introduces all new staff to Housekeeping facilities and services and explains all policies, tasks, procedures and standards related to Laundry section to ensure the highest standard of service.
- Administers staff schedules to ensure sufficient staff to cover workload and to minimize overtime payment.
- Prepares a checklist of cleaning tasks for Housekeeping Attendants to use while cleaning and maintaining all Hotel public areas.
- Demonstrates to all Housekeeping Attendants how to perform each task in job description according to hotel service standard.
- Supervises the work of Housekeeping Attendants and assists when necessary.
- Inspects all public areas to ensure that hotel standards are met for cleanliness, function and aesthetic value.
- Ensures all equipment and machinery are cleaned and maintained in good condition and stored correctly.
- Submits to Assistant Executive Housekeeper regular reports on required equipment repair.
- Responds to guest requests and immediately handles problems and complaints regarding all public areas.
- Provides assistance to guests in all hotel emergency evacuation and medical procedures.
- Ensures high standards of personal appearance and hygiene with clean and pressed uniforms and name badge as described in the staff handbook for all Housekeeping team members.
- Reports any health and safety hazards to Assistant Executive Housekeeper and Executive Housekeeper.
- Performs any other duties when assigned by Assistant Executive Housekeeper or Executive Housekeeper.
Quyền lợi được hưởng
- Competitive salary and benefit package
- Learning and development within Radisson Hotels Group
- Internal Careers Advancement
- Company shuttle bus
- Uniform & duty meals
Yêu cầu công việc
- Minimum one year in a supervisory housekeeping position preferred
- High school diploma required
- Able to collaborate effectively with other hotel employees and managers to ensure teamwork
- Ability to speak and read in English
- Computer skill (Excel, Words…) is required
- Able to work a variable schedule
Yêu cầu hồ sơ
“Melia Vinpearl” là sự hợp tác giữa tập đoàn khách sạn hàng đầu Tây Ban Nha Meliá Hotels International và thương hiệu du lịch nghỉ dưỡng và giải trí bậc nhất Việt Nam Vinpearl, hướng đến mục tiêu trở thành một trong những thương hiệu khách sạn quốc tế hàng đầu tại Việt Nam.
“Melia Vinpearl” hiện nay có tổng cộng 12 khách sạn và khu nghỉ dưỡng đang hoạt động của Vinpearl trải dài từ Hải Phòng đến Tây Ninh. Việc hợp tác cùng Tập đoàn khách sạn Meliá nằm trong định hướng chiến lược nâng tầm và quốc tế hóa thương hiệu Vinpearl trong lĩnh vực khách sạn - nghỉ dưỡng. Sự kết hợp này hứa hẹn sẽ mang lại trải nghiệm đa dạng cho du khách trong và ngoài nước khi vừa được tận hưởng hệ sinh thái “all in one” (tất cả trong một) độc đáo của Vinpearl với phong cách bản địa, vừa trải nghiệm tiêu chuẩn dịch vụ toàn cầu của thương hiệu khách sạn quốc tế.