Maersk Việt Nam ★ 4.0

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk

WE OFFER

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high-paced environment You will get to focus on creating valuable relations with current and new customers and work with

highly professional teams in an environment where you will be valued, recognized and well-rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and each other.

Position Summary

Establish close and integrated ties with the operating business units by defining, implementing and supporting effective infrastructure, applications and integration to help the business improve efficiencies, reduce costs and support business growth.

This person must be able to work with the local management team to prioritize projects or tasks and lead a local IT team in delivering them. The local IT team must work closely with our Global teams for any development or customization needed.

This position will manage 3 countries: Vietnam, Cambodia and Myanmar.

Travels may be required.

Job Responsibilities

1/ Account Management

• Response to RFQ, RFP and IT Questionnaires.
• Manage project pipeline from Business to ensure IT resources are adequately staff-up to align with the required timeline
• Attend any Business Review meeting with customers and gather/understand/follow-up areas of concern and improvement
  
  

2/ Implementation

• Work with the business and operation teams to understand their requirement in order to implement and deliver the appropriate IT solution
• Carry out full implementation from Design, solution, development, and testing to go live
• Manage project on timely delivery and within scope
• Coordinate with Global IT team resources to deliver any development or customization if necessary
• Produce functional requirements, project plans, system configuration and test plan
• Perform configuration on WMS and any setup for RDT, label printers and etc
• Review implementation methodology and tool regularly to keep it up to date
• Conduct training for super-users and project team members
  
  

3/ Support

• Handle any change requirement
• Review the existing implementation and find any improvement opportunities
• Ensure any issues reported are attended to until it is closed
• Establish and maintain change control, incident and escalation procedure
• Manage service level, KPI and escalation
• Act as a communicator during the critical escalation
• Conduct disaster recovery and system testing if needed
• Support any system migration and upgrade
  
  

Job Requirements

• Bachelor’s degree in Information Technology, Computer Science or related fields.
• Experience in managing multiple teams across multiple countries is a plus
• At least 8 years of managing and supporting warehouse management systems for logistics, daily work with Bl analysis system, strong in MS-SQL system.
• Business knowledge of supply chain execution in any or all of the following verticals: Distribution center services in warehouse operations (must have); Transport management, and Freight forwarding.
• Organizing and managing major IT projects such as system updates, migrations, upgrades, and outages.
• Prepare and maintain the annual IT budget.
• Excellent analytical and problem-solving skills.
• Strong leadership and a good team player.
• Good English communication skills (written and verbal).
  
  

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].