WALL STREET ENGLISH

Sales training program design and implementation

• Analyze the monthly performance management outcome and provide recommendations on training requirements in line with the different roles' expectations across the sales function
• In collaboration with the Sales Trainer, support to design and develop training material meeting the needs of the training requirements
• Ensure that the ground rules and procedures are integrated into the training material and timely updated
• Report on a monthly basis the planning and outcomes of the training programs
• Consistently update the training material and techniques to improve training effectiveness in collaboration with the Sales Trainer
• Work with the Sales Trainer to update all Sales collaterals necessary for in center and online sales presentations

Sales training requirement identification, planning and delivery

• In collaboration with the Sales Trainer, support development a standard training evaluation template that can be used at center level on a consistent basis
• Schedule a monthly training agenda for each center
• Deliver adapted training sessions to the respective sales teams according to the planned schedule and in line with the agenda agreed upon with the Center head of Sales
• Manage and maintain in-house training facilities and equipment

Sales team recruitment support

• Support HR Talent Acquisition by giving feedback the newbies during the on-boarding training period
• Delivering face-to-face on-boarding training sessions to the new Sales team members

Process and system improvement and managerial support

• Participate to cross-functional projects aimed at streamlining the sales-related processes of the organization
• Propose system improvement to the Business Analysis Specialist
• Support the preparation of the training material for all changes in policies, processes or system updates concerning the Sales function
• Participate to monthly sales team members performance reviews with Center Head of Sales, Head of Sales Function and HR

• Exceptional written communication, in both English (WSE Level 12) and Vietnamese
• Solid communication, observation, and presentation abilities
• Be able to influent people with different learning styles, including class training
• Ability to conduct the skills gap analyses to identify areas of improvement
• Understanding of sales principles: sales funnel, forecasts, sales planning
• Great interpersonal and organizational skills
• Ability to multitask as and when required
• Minimum of 4 years of sales experience with proven records in the Education sector and 1 years of minimum management experience
• Minimum of 1 years of training experience with Sales/ Service/Education background
• Experience within English Language Teaching sector
• Wall Street English Sale experience is a strong advantage
• Active Listener with high levels of attention to detail
• Very self-motivated, self-driven and goal oriented with a positive outlook
• Professional appearance, confident attitude, reliable and disciplined
• Strong working knowledge of Microsoft office
• Tech savvy and familiar with CRM system concepts
• Mobile and flexible to travel