Pullman Hotels

• Use your supervision skills effectively to encourage and motivate staff.

• Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved though guest recognition and prompt cordial attention.

• Establish good public relations with all guests.

• Provide guests with the most accurate and up to date information at all times.

• Train and develop other welcomers in the team

• Reports directly to the Front Office Manager and have dotted line with the Quality & Attitude manager

• Assist in maintaining a close working relationship with all Departments of the Hotel.

• 02 months of probation receive full salary
• 05 working days, 02 days off per week
• Uniform & Duty meal provided by the hotel
• Periodic health check
• Accident insurance 24/7
• Social & health insurance and unemployment follow Vietnam law
• Opportunity to work in a dynamic and professional environment
• Opportunity to grow within Accor group.
• Discounted rates apply when using services at the hotel in the Accor group worldwide

Computer proficiency, Fidelio /Opera knowledge is essential.

• At least 1 year experience handling all Front Office functions.

• Ability to work in a computer based, multi-task environment.

• Team spirit.

• Enthusiastic.

• Spontaneous and empathic.

• Good listening skills and ability to anticipate.

• Good presentation, confident speaking skills.

• Dynamic