Mô tả công việc
- To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.
- Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
- Ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
- Ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
- Acquire, through training provided, a complete knowledge of all policies
- Ensure that you as a Guest Relations Officer at the hotel have a comprehensive knowledge of town and what is happening within the city at all times, and to ensure that all guest enquiries are met with prompt, informative yet friendly solution.
- Responsible for adhering to the rules and regulations of the hotel as set down in the Staff Handbook.
Quyền lợi được hưởng
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
Yêu cầu công việc
- Fluent communication in English and other language is preferred
- Young and good looking
- Good team work skills
- 1 year customer service experience, preferably in hospitality field
Yêu cầu hồ sơ
Phone: 0236 379 7777 (HR Dept. Grand Mercure Danang)
Lot A1 Zone of the Villas of - Green Island - Hoa Cuong Bac Hai Chau District, Danang City.
Phòng khám chuyên khoa da liễu GSV là cơ sở chuyên về điều trị bệnh da liễu, thẩm mỹ làm đẹp trực thuộc công ty cổ phần Bệnh viện Đa khoa Quốc tế GSV và được Sở Y tế cấp phép hoạt động.
Đơn vị sở hữu hệ thống trang thiết bị cơ sở vật chất hiện đại cùng đội ngũ bác sĩ, điều dưỡng chuyên môn cao. Ứng dụng công nghệ và phương pháp điều trị Hiện Đại – Hiệu Quả – An Toàn. Dịch vụ y tế, chăm sóc làm đẹp chất lượng, thông tin bảo mật cao, chi phí niêm yết công khai.