Mô tả công việc
I. ACCOUNT: 80%
1.Client Services:
- Continuously strengthen the relationship between Rivico, clients, and business partners, as well as promote the agency's culture and values.
- Manage daily client relationships, build and maintain strong working relationships so that clients trust and value your opinions.
- Regularly communicate with clients – respond to requests, attend meetings, provide status reports, gather information & conduct research, manage timelines, and obtain approvals.
- Manage client expectations and satisfaction to high standards in every campaign.
- Provide strategic advice to clients based on a deep understanding of marketing, branding, and strong knowledge and experience of social platforms.
- Lead a team to deliver the highest level of client service.
2. Project Management:
- Collaborate with the internal team to develop plans and lead presentations.
- Manage accounts and execute campaigns from start to finish, as well as project performance. - Monitor campaign and project performance, timelines, human resources, and budgets, and regularly report to the Manager.
- Identify and resolve issues before they arise.
- Complete projects according to specific schedules and within agreed budgets & KPIs.
- Use your communication skills to creatively and strategically push both clients and the internal team.
- Work collaboratively with other internal teams, including Planning, Creative, Media, and other companies in Rivico Group (Umedia, Vibula, PerA Solution, DTV, etc.) to ensure the best results for clients.
- Control the project’s profit and loss to ensure the required profitability for the agency.
- Develop case studies to build the agency’s reputation and credentials.
3.Team Development:
- Develop team members to meet the company’s business needs, such as assigning tasks, managing team workload and performance, and providing timely feedback to team members periodically.
- Provide training and guidance to team members to enhance their skills and knowledge in client service, project management, and team management.
- Inspire all related teams and solve everyone’s difficulties; listen to team members' concerns and motivate them; recognize good performance and manage underperformance.
II. BUSINESS: 20%
1. Current Clients:
- Build trust and maintain good relationships to promote business expansion with existing clients.
- Create opportunities to grow revenue in assigned accounts.
- Advise clients in the right direction based on the agency’s capabilities and client needs.
2. New Clients:
- Support the BD team in approaching new clients to drive sales.
- Acquiring new clients and new services for the agency is a plus.
Yêu cầu công việc
1. Experience & Knowledge:
- At least 2 years of experience in account management in Branding agencies, Booking Agencies, Digital Agencies, or related fields.
- Excellent account management skills based on a deep understanding of marketing, branding; strong knowledge and experience in social platforms (Creative, Social Content, Social Media, KOL/Community, etc.).
- Significant experience in professional client relationship management.
- Excellent project management skills, with experience in managing budgets, human resources, and schedules.
- Ability to manage multiple projects simultaneously while paying strict attention to detail and budget constraints.
- Capable of working independently and supervising a team of 2-3 Account Executives.
2. Skills:
- Excellent written and verbal communication skills, presentation skills (English is an advantage).
- Effective team management capabilities. Ability to manage your own workload and supervise the work of others simultaneously.
- Strong teamwork skills and the confidence to lead and motivate a team (not only the Account team but the entire project team).
- Strong analytical and organizational skills, as well as communication skills.
- A persuasive and confident approach to creative projects.
3. Personality:
- Proactive, positive attitude, creative thinking, strong problem-solving skills, willingness to learn, adapt, and work in a dynamic and fast-paced environment.
- Able to work under high pressure to meet demanding deadlines and targets.
Gia nhập thị trường Phát hành phim & Hệ thống cụm rạp chiếu phim từ năm 2003 và được tư vấn thiết kế, lắp đặt bởi các chuyên gia hàng đầu, Công ty Cổ phẩn Phim Thiên Ngân (Galaxy Studio) luôn nỗ lực tuyển chọn, giữ chân những Nhân viên và Quản lý xuất sắc nhất trên thị trường lao động, đồng thời tạo điều kiện thuận lợi giúp cho mỗi nhân viên hoàn thành tốt nhất công việc để đạt được lộ trình thăng tiến sự nghiệp. Không dừng lại ở đó, để đảm bảo một môi trường làm việc năng động, sáng tạo, chuyên nghiệp và thỏa sức đam mê với nghề, Galaxy Studio luôn cung cấp chế độ đào tạo và phát triển cho tất cả nhân viên của Công ty, cùng với chế độ phúc lợi vô cùng hấp dẫn.
Review Phim Thiên Ngân (GALAXY STUDIO)
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