SMARTOSC VIETNAM ★ 4.3

About SmartOSC

With 19 years in operation, SmartOSC is an industry-leading digital transformation agency of 1000+ experts across countries including Vietnam, Australia, Singapore, Japan, Thailand, Indonesia, Korea, the US, and the UK. Deep experience across most enterprise platforms and technology stacks has made SmartOSC a trusted partner for leading brands and financial institutions worldwide.

With a “people-centric” strategy, we always strive to enable employees to grow sustainably and pursue their passion with a transparent career path.

For further information about SmartOSC, please visit http://www.smartosc.com/

• Position: Senior Account Manager
• Location:

Hanoi: Handico Tower, Pham Hung Street, Me Tri Ha Ward, Nam Tu Liem District, Hanoi

Why do we need you:

As the demand for Digital Transformation using eCommerce globally is growing so rapidly, SmartOSC is expanding very fast along with the need to build our World-Class Enterprise Sales team in different markets - Australia, Japan, Korea, the US, EU, and SEA.

The mission of the Account Manager is to build long-term relationships with key customers by becoming their trusted advisor, engineering value through the use of the company’s services & solutions, and nurture the connection with the key stakeholders within the customer’s organization.

This role works closely with the Sales Executive (Hunters) as part of a driven, hungry multi-functional team (pod) responsible for the market/region.

Benefits:

• Attractive salary package: hard salary + commission

• Salary review twice a year

• Flexible working hour

• Premium health care

• Working in One of the largest Ecommerce Agencies in South East Asia – Professional English environment

• Free English, Japanese and professional training packages

• Firm’s Certified Qualifications Sponsorship for career development

• Annual company trip inside or outside Vietnam

• Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.

• Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc. 

Responsibilities:

• Develop a trusted advisor relationship with the account’s key stakeholders

• Recommend valuable services/solutions to meet/exceed the assigned sales targets

• Be the primary point of contact to onboard new clients after signing the contract

• Communicate clearly the progress to internal and external stakeholders

• Participate in RFP, RFI, RFQ, Tenders…

• Negotiating all contracts with the clients and partners.

• Manage customer and partner data on the CRM system

• Prepare weekly and monthly reports.      

Requirements:

• Proven account management or other relevant experience (02+ years)

• Proven ability to communicate, present, and influence effectively at all levels

• Proven ability to manage multiple accounts while paying strict attention to detail

• Excellent listening, negotiation, time management, and problem-solving skills

• Fluent in both spoken and written English

• Hard-working and self-accountable

• Experience with Ecommerce projects is a plus.

For more information, feel free to contact:

• Ms. Hoa Vu - Senior Recruitment Executive
• Phone: (+84) 92661 2663
• Email: [email protected]