Concentrix Việt Nam 3.3 ★

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The role is responsible for supporting data-driven decision-making and providing valuable insights to the Human Resources (HR) function. Your primary focus will be on collecting, analyzing, and interpreting HR data to identify trends, patterns, and opportunities for improving HR processes and initiatives.

HR Data And Reporting

• Collect and analyze HR data from various sources, including HRIS, employee surveys, performance evaluations, and other relevant systems.
• Develop and maintain HR dashboards, reports, and visualizations to effectively communicate HR data and insights to stakeholders.
• Collaborate with HR stakeholders to understand data requirements and develop customized reports and analytics to meet their needs.
• Provide training and guidance to HR team members on data analysis tools and techniques.
• Continuously identify opportunities for process improvement and automation to enhance efficiency and accuracy in HR data analysis.
• Participate in HR projects and initiatives related to data analytics, including HR system implementations, process improvements, and automation.
• Use data analysis techniques to identify trends, patterns, correlations, and insights related to HR metrics and key performance indicators (KPIs).
• Monitor HR data to identify data anomalies, outliers, and data quality issues, and take corrective actions as necessary.
• Support HR data requirements for regulatory reporting, audits, and compliance purposes.
• Maintain data privacy and confidentiality standards in handling sensitive HR data.
• Provide HR data-driven insights and recommendations to support strategic decision-making and drive HR initiatives.
• Stay updated with HR trends, industry benchmarks, and best practices to enhance HR data analysis capabilities.
  
  
  

Core HR System Management

• Maintain systems to ensure continued operations and reporting efficiency and working with Regional HR System team to resolve any software issues.
• Ensure there is updated manual / guideline to use.
• Responsible for user’s support, and user self-service behaviors change.
• Ensure data integrity and accuracy by regularly auditing and maintaining data governance.
  
  
  

Other projects and responsibilities may be added at the manager’s discretion.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.