Mô tả công việc
- Develops and implements sales strategies that support achievement of the Hotel’s financial goals
- Monitors hotel performance and forecast regularly and adjusts strategies as required
- Develops the annual sales budget in conjunction with the Director of Sales and Marketing and in line with Corporate Budget Instructions
- Implementation of revenue generation strategies designed to maximise revenue and yield.
- Maintains a high level of awareness of hotel competitor set performance and local market opportunities
- Creates and implements marketing strategies which are designed to increase awareness in the local market.
- Leverages all brand marketing support opportunities
- Develops data and recommends programs to meet clients' needs
- Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
- Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
- Ensure all materials used are in accordance with brand standards
- Reviews individual and team goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
- Ensures communication response to clients within 24-hours of receipt of request.
- Review of all business opportunities to ensure profitability levels are acceptable
- Designs and proposes programs which meet customer needs and drive demand
- Develops and implements annual sales goals which are aligned with the hotel’s overall revenue goal
- Implements function space allocation for group and catering bookings
- Monitors productivity and revenue goals for each sales team member by tracking results
- Recruits and selects qualified candidates
- Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
- Communicates performance expectations and provides employees with on-going feedback
- Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
- Drives employee engagement through the creation and implementation of departmental action plans
- Works closely with the Director of Sales and Marketing to lead the team in his/her absence
- Develop key leadership skills by working with Director of Sales and Marketing, attending classes and working with other executive committee members
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Performs other duties required to provide the service brand behavior and genuine hospitality
- Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.
- Communicate effectively with guests, co-workers and the manager.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Maintain a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
- At all times projects a favourable image of the Hotel to the public.
- Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives.
- Ensures thorough understanding of all Brand Sales and Marketing programs
- Performs other duties as requested by the Director of Sales and Marketing
- Attends work on time as scheduled.
- Follows safety and security rules and procedures
Quyền lợi được hưởng
- Competitive salary and benefit package
- Learning and development within Radisson Hotels Group
- Internal Careers Advancement
- Company shuttle bus
- Uniform & duty meals
Yêu cầu công việc
- Minimum of 1 year as Assistant Director of Sales in an internationally branded 5-star hotel
- Local market knowledge
- Bachelor’s degree
- Experience managing to brand standards
- Able to collaborate effectively with other hotel employees and managers to ensure teamwork
- General knowledge of contract laws
- Knowledge or hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning
- Proficient computer skills including Microsoft Office suite
- Strong verbal and written communication skills
- Experience managing owner relationship
- Able to resolve conflicts; guests, supervisor and employee
- Ability to travel
Yêu cầu hồ sơ
JOLLIBEE là một câu chuyện thành công phi thường: từ 2 tiệm kem nhỏ hình thành vào năm 1975, chuyên bán các món ăn nóng và bánh mì kẹp thịt trở thành công ty với 7 cửa hàng vào năm 1978, chuyên về bơgơ, sau đó trở thành một công ty đã tạo nên cuộc cách mạng thức ăn nhanh tại Philippines.
Hiện nay, Jollibee là một thương hiệu toàn cầu, đang mở rộng vào thị trường thế giới qua những nổ lực và thử nghiệm – mang đến thức ăn ngon nhất và hướng đến những giá trị của gia đình nhằm tạo tiếng vang đến khách hàng mục tiêu. Tại Việt Nam, Jollibee đã có hơn 80 cửa hàng tại các thành phố lớn và các tỉnh Việt Nam. Jollibee cam kết mang đến cho khách hàng những phần ăn ngon miệng với giá cả phải chăng, phù hợp với khẩu vị từng vùng, cung cách phục vụ ân cần, hiệu quả, cửa hàng sạch sẽ. Từ những nền tảng này – cùng với lời nhắn nhủ về giá trị gia đình là những điều mà thương hiệu Jollibee đại diện là tiền đề để tạo nên sự phát triển của Jollibee Việt Nam trong tương lai.