Mô tả công việc
To build and implement an operations framework for Vietnam and provide clear and strong leadership for the newly created teams in implementing current and new working practices and methodologies that enhances the business performance.
Organize the provision of administrative support to the stores for Vietnam in order to resolve day to day issues, including customer complaints and ensure smooth and uninterrupted store operations.
1. Delivery of the Sales Budget
Achieve or exceed the sales objective in the Business Plan through periodic brand performance reviews and taking practical and appropriate actions. Taking into consideration Trading Calendar, build organisation, training, merchandising, Advertising in compliance with company standards to ensure the desired results are achieved.
2. People Management.
Own the manpower planning and management of stores and its staff in order to achieve work environment which supports and improves store and team performance. Build in reward & recognition (non-financial) to keep the employee morale high. Develop store staff to provide a customer service exceeding customer expectation. To become "The Best" sales team. Work with the local manager to determine staffing requirements for the departments; interviewing, hiring and managing performance
3. Budget Management
Ensure the effectiveness and improvement of the stores operating cost through monitoring of changes in expenditures and discrepancies and through communication on the efficient use of resources.
4. District Operations Management
Ensure the store hygiene, housekeeping and good application of marketing material are maintained in line with company standards and to develop the capability of each store team to support all operational functions of the stores. Organize the resolution of any administrative issues faced by an operational store (e.g. maintenance, equipment malfunction, etc.) in order to resolve the problem timely. Organize resolution of customer / employee complaints reported, either immediately or soon thereafter, upon checking internally for its resolution in accord with company policy and procedures.
5. Visual Merchandising
Manage, organize and implement visual merchandising standards in line with the company policies to ensure guidelines and standards are met
6. Loss Prevention
Ensure that the Loss Prevention policies, system & procedures are implemented in all stores and that the discrepancies in stock inventory are investigated in a timely manner to minimize the risk of internal and external loss of store merchandise and revenues. Implement the inventory process & contingency action plans to prevent shrinkage. Assess business operations and seek to manage all areas of risk in relation to company policy and procedure to ensure that the stores property and data are protected
7. Cash Management.
To define cash management requirements in each store and establish strong disciplines to protect company cash assets.
8. Policy and Procedures
Review of all current internal processes and policy relating to operations support and develop and enhance operational policies and procedures for Loss Prevention, Store Operations, Inventory, New Stores Opening and Cash Audit functions across all countries.
9. Store Projects
Organize the opening, modification, refurbishment or closure of stores in accordance with the Company Development plans and standards.
10. Supplier Partnership.
Develop and strengthen the consignment and supplier relationships in order to establish long term, sustainable and mutually beneficial relationships.
11. Market Intelligence.
Keep abreast of the latest trend in the market with respect to the Product Trends and Brand standards.
Yêu cầu công việc
a. Retail Knowledge: Should demonstrate an understanding of the operational and sales requirements of a retail company.
b. Computer Literate: Should be competent in basic office skills
c. Required to speak English
Quyền lợi được hưởng
Health insurance, accident insurance 24/24
Full training, high advancement opportunities
2 months probation with fully 100% salary
Supersports là tên gọi đầu tiên của Công ty TNHH Một Thành Viên Thương Mại Thời Trang Tổng Hợp (GTF Co., ltd) – Nhà bán lẻ & phân phối thương hiệu các mặt hàng về thể thao hàng đầu tại Thái Lan và Việt Nam. Được thành lập tại Thái Lan vào năm 1997
Supersports Việt Nam là một hệ thống thuộc tập đoàn Central Retail hoạt động theo hai hình thức bán lẻ chính: Cửa hàng bán lẻ đồ thể thao của các thương hiệu khác nhau có tên là “Supersports” & Cửa hàng chuyên biệt thương hiệu như Crocs hay New Balance.
Sở hữu hơn 1200 địa điểm phân phối với hơn 20 thương hiệu thể thao chính thức khác nhau trên khắp thế giới như Crocs, New Balance, Fila, Umbro, Adidas, Nike,... Supersports mang đến rất nhiều lựa chọn về giày dép và quần áo, máy tập thể dục và phụ kiện thể thao mang đến sản phẩm chất lượng tốt nhất cho các tín đồ đam mê thể thao tại Việt Nam.