Onpoint ★ 2.5

Job Description

NetSuite Administration

• Manage roles, permissions, security settings, and user access
• Maintain accounting periods, subsidiary setup, tax rules, and master data
• Monitor system health, performance, and scheduled jobs
• Own release preparation, testing, and rollout activities

Implementation & configuration

• Support initial and ongoing configuration of modules (Finance, Inventory, WMS integrations)
• Set up legal entity data, chart of accounts, products, pricing, and other foundational elements
• Configure dashboards, saved searches, workflows, and custom reports
• Work with Product/Tech on enhancements, new modules, and integrations
• Troubleshoot data flow issues and ensure accuracy across systems
• Support internal audits by providing reliable system data

User support & training

• Provide day-to-day support for Finance, Ops, and cross-functional users
• Troubleshoot issues and respond to service requests in a timely manner
• Create simple guides and train new users on workflows and reports
• Track recurring issues and propose fixes or process improvements

Documentation & governance

• Maintain system configuration documentation and change logs
• Work with Product/Tech on release notes, training materials, and UAT plans
• Ensure internal controls and compliance standards are met (access control, data handling)

Requirements

Must-have

• Bachelor’s degree in Accounting, Information Systems, or related fields
• Hands-on 1-2 years of experience in ERP projects (implementation or administration)
• Strong analytical and problem-solving skills
• Good understanding of accounting workflows (AP, AR, GL, inventory)
• Proficiency in Excel and basic SQL or query tools
• Ability to self-learn and work independently
• Good English communication and ability to run small group trainings

Nice to have

• Experience with NetSuite (preferred), SAP, Oracle, or similar systems
• Prior experience in e-commerce, supply chain, or logistics
• Familiarity with workflow tools, saved searches, scripts, or integrations
• Experience supporting UAT cycles and managing release timelines