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Cập nhật 11/11/2024 09:00
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Công ty TNHH PHD
Senior, Quality Control - Business Development, Shopee
PHD
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Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 16/11/2024
Hạn nộp hồ sơ: 12/01/2025
Hình thức: FULL_TIME
Kinh nghiệm: 4 - 5 năm
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Job Description

  • Develop and Implement Quality Standards:
  • Lead the creation and implementation of comprehensive quality standards for all product categories, including FMCG, fashion, electronics, and lifestyle products.
  • Ensure the standards align with customer expectations, regulatory requirements, and industry best practices.
  • Regularly review and update the quality standards to reflect product evolution, market changes, and emerging compliance requirements.
  • Inbound Product Inspection:
  • Monitor the quality of ongoing product lines in inventory, ensuring consistency in quality across all batches.
  • Analyze customer feedback and return data to identify trends in product quality and adjust inspection protocols or escalate issues through the Sourcing team.
  • Ongoing Product Quality Consistency:
  • Monitor the quality of ongoing product lines in inventory, ensuring consistency in quality across all batches.
  • Analyze customer feedback and return data to identify trends in product quality and adjust inspection protocols or escalate issues.
  • Compliance and Risk Management:
  • Ensure all products meet relevant safety regulations and legal requirements before being sold on the platform.
  • Conduct risk assessments for new product categories and implement measures to mitigate potential quality issues.
  • Customer Complaint Resolution:
  • Collaborate with the customer service team to investigate and resolve quality-related customer complaints.
  • Use customer feedback to refine quality standards and improve supplier quality.
  • Other tasks/duties assigned by Head of Department/ Line Manager.

Requirements

  • Bachelor's degree in business, supply chain management, or a related field (preferred).
  • 4-6 years of experience in quality control. Experience in e-commerce, retail.
  • Leadership experience, with the ability to develop and lead a QC team.
  • Proven ability to develop and implement quality standards for diverse product categories.
  • Excellent analytical and problem-solving skills, with a focus on continuous improvement.
  • Excellent communication, interpersonal abilities and collaborative attitude.
  • Strong organizational and time management skills to handle multiple purchasing order and suppliers.
  • Ability to work effectively in a team and adapt to changing priorities.
  • High ethical standards and integrity in procurement practices.
Khu vực
Báo cáo

Quy mô:
500 - 1.000 nhân viên
Địa điểm:
Số 46, Phố An Dương, Phường Yên Phụ, Quận Tây Hồ, Thành phố Hà Nội, Việt Nam

Công ty TNHH PHD với thương hiệu Fresh Garden- Bánh tươi mỗi ngày thành lập từ năm 2009 đến nay đã và đang từng bước khẳng định chất lượng cũng như thương hiệu của mình với hơn 56 cửa hàng tại Hà Nội, Hải Phòng và TP Hồ Chí Minh

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