Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Phụ cấp
- Đồng phục
- Chế độ thưởng
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm
Mô tả Công việc
Responsibilities:
1. Monitor day by day sales performance:
- Perform inventory & sales channel management
- Perform pricing and develop promotional campaigns to generate sales.
- Coordinate with MKT to implement marketing campaign, optimize impression, and regulate marketing budget
- Track and analysis the market information & competitor dynamics to provide the necessary tactics
- Conduct, execute the business plan to achieve the sales target and prepare sales forecast for each product in all sales channel
- Coordinate and work with other departments (Supply Chain, Product team, MKT, Brand team,…) for smooth running of sales operation
2. Customer Operation (CO) tasks:
- Respond to inquiries via live chat, email, phone, and social media about products, orders.
- Resolve issues related to defective products, incorrect orders, or refund requests in line with return and warranty policies.
- Assist customers in tracking the status of their orders, deliveries, and addressing any shipping-related issues.
- Provide product information, payment options, and promotional details to guide customers during the purchasing process.
- Collect and respond to customer reviews and feedback to improve services and products
3 . Conduct market research: initiate & propose new product ideas, identify new markets to enter and occupy market share and responsible for developing & executing launching plans.
4. Prepare sales report & analysis: (result-oriented) by week, month and quarter.
5. Perform other tasks or projects as assigned by the leader/ manager.
Working time: 8:30 AM to 5:30 PM (Monday – Saturday Morning).
Location: 555 3/2 Street, 8 Ward, District 10, Ho Chi Minh City.
Yêu Cầu Công Việc
Compulsory:
- University bachelor’s degree (or upcoming graduation) in Economics, Business Administration, Marketing or Finance;
- 6 months’ experience in a similar role in E-commerce;
- Preferably working experience in e-commerce;
- knowledge about the American market or SEO/ keywords;
- English is a must (at least 550 TOEIC);
- Proficient in Microsoft Office;
- Have logical thinking and strong problem-solving skills;
- Great sense of integrity, responsibility and urgency;
- Must be team-oriented and self-motivated;
As a big plus if: A passion or experience in the beauty & personal care industry.
Địa điểm làm việc
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: Không giới hạn tuổi
- Phúc lợi:
- Competitive income range includes Salary and KPI;
- 13th- month salary, annual performance review;
- Insurance will be paid according to company policy;
- Provide working devices, parking fee allowance (if any). - Lương: Cạnh tranh
Ginseng THH là thương hiệu thuộc Công Ty TNHH XNK & TM THH. Tại đây chúng tôi chuyên phân phối các sản phẩm từ Hồng Sâm - Hắc sâm - Linh chi - Đông Trùng hạ thảo Hàn Quốc và các sản phẩm bảo vệ sức khỏe từ Hàn Quốc.