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Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.
Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.
Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.
We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.
For more information, visit dialecticanet.com
About The Role
As an Associate in our Client Service Team, you will play a vital role in bridging the gap between our clients and industry experts. Your responsibilities will include:
- Reviewing client project briefs to understand their knowledge gaps, conduct high level industry and company research to identify the most relevant experts
- Utilizing phone, LinkedIn, and email outreach to connect with experts
- Critically screening experts for their suitability and relevance to address a client's needs with an emphasis on quality
- Arrange meetings between clients and experts and ensure clients' satisfaction throughout the process
This role offers an exciting opportunity to develop essential skills in:
- Sales and Negotiation: Engage with clients and experts alike
- Research and Analysis: Conduct high-level industry research
- Professional Communication: Hone your communication skills through direct experts interactions
The Client Service Team is the revenue epicenter of our business. A career in the Client Service Team at Dialectica is more than just a job; it's an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to becoming an Associate Manager in 1.5 years and a Vice President in 5 years.
Requirements
What We Look For
At Dialectica, we don't believe in a "one size fits all" approach to hiring. We welcome candidates with different experiences and backgrounds. Here are some qualities that many of our successful applicants possess:
- Academic achievement gained in any undergraduate field
- 0-4 years of work experience
- Fluency in English is a must, both verbal and written
- Participation in extracurricular activities with proven records of leadership
- Strong interest and passion for the business world evident through your studies, internship, or extra-curricular activities
- A development mentality to view setbacks and short term challenges as learning opportunities for growth
- A client service mentality, which means you are committed to go beyond your clients' needs to deliver true value
- Available to participate in the Assessment Day on May 31st (Saturday)
Benefits
- The opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time and project management
- Learning and Development programs
- Be part of a creative, entrepreneurial and fast-paced, workplace guided by the values of transparency, diversity, quality, caring, teamwork, ownership, leadership, and constant improvement
- Competitive compensation schemes including a monthly performance bonus
- Private medical insurance and competitive savings plan
- Sponsored health and wellbeing and team bonding activities
- The opportunity to work and live in Athens, Montreal or Vancouver through our exchange program
- Work in a collaborative, and diverse hub in the heart of Ho Chi Minh City
Dialectica là một công ty dịch vụ thông tin giúp định hình việc ra quyết định tốt hơn trên toàn thế giới. Chúng tôi hợp tác với các công ty tư vấn và đầu tư hàng đầu thế giới, cho phép họ thu thập thông tin theo thời gian thực và hiểu biết sâu sắc về thị trường từ các chuyên gia trong ngành ở các thị trường, ngành và khu vực.
Được hướng dẫn bởi sứ mệnh đạt được sự công nhận tuyệt vời của khách hàng, chúng tôi đang xây dựng nền tảng chia sẻ kiến thức sáng tạo và đáng tin cậy nhất trên thế giới. Mỗi ngày, chúng tôi nỗ lực thực hiện khát vọng trở thành một tổ chức thực sự dẫn đầu ngành bằng cách thu hút và nuôi dưỡng những tài năng đầy tham vọng có trụ sở tại Athens, London, Montreal, Vancouver và Hồ Chí Minh.
Chúng tôi có kế hoạch hiện diện mạnh mẽ trên toàn thế giới với hơn 1.200 thành viên trong nhóm trong 5 năm tới. Dialectica đã được Financial Times công nhận là một trong những công ty phát triển nhanh nhất Châu Âu trong năm 2022 và 2021 cũng như là Nơi làm việc Tốt thứ 9 trong khu vực. Nó cũng được Viện Nơi làm việc Tuyệt vời vinh danh là Nơi làm việc Tốt nhất và là nhà tuyển dụng hàng đầu ở Hy Lạp vào năm 2022, 2021 và 2020.
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