Techcombank ★ 3.8

Job Purpose

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As an Officer – HR Generalist, the role provides operational support across HR activities, focusing on recruitment coordination, HR processes, and employee support to ensure smooth execution. The incumbent assists in implementing HR programs and initiatives under guidance, while contributing to a positive employee experience.

Key Accountabilities:

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1. Business Partnering Support

- Support HR Business Partners and business stakeholders in implementing HR programs and initiatives aligned with organizational goals.

- Assist in performance management processes (goal setting, performance reviews) by coordinating timelines and documentation.

- Provide administrative support for employee development plans and engagement activities.

2. Recruitment

-Coordinate recruitment activities, including posting job ads, screening resumes, scheduling interviews, and managing candidate communication.

- Support sourcing efforts and maintain candidate pipelines for assigned positions.

- Collaborate with the Onboarding team to ensure a smooth new hire experience.

- Update recruitment reports and maintain data accuracy in ATS.

3. Employee Champion

- Act as a point of contact for employees regarding basic HR inquiries and recruitment-related matters.

- Provide guidance on routine HR issues and escalate complex cases to senior HR staff.

- Support employer branding initiatives by promoting roles and organizational culture to candidates.

4. Employee Relations

- Assist in implementing HR policies and procedures within assigned units.

- Support managers and employees with routine employee relations matters; escalate complex issues as needed.

- Help coordinate conflict resolution or disciplinary processes under supervision.

5. HR Operations

- Maintain HRIS records and ensure data accuracy.

- Prepare HR documents and reports to support compliance and internal processes.

- Coordinate onboarding and offboarding activities, ensuring proper documentation and communication.

6. HR Projects and Initiatives

-Participate in HR projects such as engagement surveys, diversity programs, and process improvements.

- Collect data and prepare basic reports to support HR decision-making.

- Adapt to new tools and technologies applied in HR operations

Job requirement:

- Bachelor's degree in Human Resources, Business Administration, or related field preferred.

- At least 1 years of experience in HR or related function. Fresh graduates with Prior administrative or HR internship experience, with strong potential might be considered.

- Excellent communication and interpersonal skills.

- Proficiency in Microsoft Office Suite, be familiar with data process tools (Power BI, ..) is an advantage