Nha Trang Marriott

JOB SUMMARY

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and colleagues. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other associates. Perform other reasonable job duties as requested by Supervisors.

JOB SPECIFIC TASKS

Policies and Procedures

 Maintain confidentiality of proprietary materials and information.

 Protect the privacy and security of guests and colleagues.

 Follow company and department policies and procedures.

 Perform other reasonable job duties as requested by Supervisors.

Guest Relations

 Address guests' service needs in a professional, positive, and timely manner.

Communication

 Speak to guests and colleagues using clear, appropriate and professional language.

 Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

 Talk with and listen to other associates to effectively exchange information.

Working with Others

 Support all colleagues and treat them with dignity and respect.

 Develop and maintain positive and productive working relationships with other associates and departments.

Physical Tasks

 Enter and locate work-related information using computers and/or point of sale systems.

 Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

General Finance and Accounting

 Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

 Record, store, and/or analyze information using property software.

 Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.

 Access computerized financial information to answer general questions as well as those related to specific accounts.

 Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.

 Maintain accurate electronic spreadsheets for financial and accounting data.

 Complete period-end closing procedures and reports as specified.

 Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.

 Control and secure cash and cash equivalents for property according to cash handling policy and procedures.

 Code documents according to company policies and procedures.

 Generate finance/accounting reports from computer system as needed.

• Days off/week: 2 days | 2 ngày nghỉ hằng tuần
• Competitive package| 13th salary month - Phúc lợi cạnh tranh | Lương tháng 13
• Full salary & service charge, social insurance during probation (following the labour laws) | Hưởng nguyên lương và phí phục vụ, tham gia bảo hiểm trong suốt thời gian thử việc (theo luật lao động)
• Medical Insurance Plan upon the hotel policy: Social insurance, health insurance and unemployment insurance |Tham gia bảo hiểm y tế theo chính sách của khách sạn: Bảo hiểm xã hội, bảo hiểm y tế và bảo hiểm thất nghiệp
• National and international training courses | Các khóa đào tạo trong và ngoài nước
• Opportunity to develop career | Cơ hội phát triển nghề nghiệp

• Education: High school diploma/G.E.D. equivalent.
• Related Work Experience: at least 1 year of related work experience.
• Fluent in English, confident and be able to work independently.
• Be well-organized and be able to multitask.
• Be careful, responsible and ensure the confidentiality of documents.