Radisson Blu Resort

Be responsible for driving revenue growth by developing and maintaining strong relationships with clients, promoting resort services, and identifying new business opportunities

• Connect and develop relationships with travel companies and businesses
• Directly sell appropriate product and service packages, meeting the desired needs of travel companies and businesses
• Understand the needs of customer segments including travel companies and businesses to exceed customer expectations.
• Implement a care program and develop good relationships with old customers, especially strategic customers of the Resort.
• Manage customer information system.
• Consulting, supporting, answering questions from customers.
• Have plans and programs to send promotional information, incentives and gifts exclusively to old customers, aiming to attract their repeat visits.
• Coordinate with the department to plan market development for the resort: find new target customers, find new use values of products - services...
• Perform other tasks as assigned by the Sales Manager.
• Participate in typical tourism events, business trips and promotional events to introduce the Resort's image as assigned by the Director of Sales.
• Support; Oversee group conferences and related events to enhance the guest experience and help maintain business partnerships.
• Meet with key and potential customers, establish and maintain relationships, ensuring pre- and post-meetings are conducted by the Sales team to provide customer feedback to management.
• Creates 100% guest satisfaction by providing the Yes I Can! Experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.
• Participating training courses and meetings as demanded.
• Performing other tasks assigned by superior.

• Career development path and working environment with the professional international Radisson group
• Receive 100% salary and 50% service fee during the probationary period
• Attractive service fee
• Fuel allowance
• Accomodation for employees living far away
• Shuttle bus for employees in Nha Trang

• Having at least 02 years working experience as the same position in 4 – 5 stars hotel/ resort.

• Having degrees and certificates related to the profession.

• Graduating from college and higher, majoring in guest service, business.

• Being fluent in English; being able to using other language.

• Being proficient in office informatics, hotel management software.

• Mastering in hospitality activities.

• Having good situation solving skills.

• Being able to work independently under high pressure.

• Having good commercial and business sense.

• Arranging work and coordinating with colleagues well.

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