RGF HR Agent Vietnam Co., LTD

A. Overall Purpose Of The Job
To effectively support and maintain in the highest level of Intl. SOS service standards through provision of medical care and primary emergency care to Intl. SOS off-shore and on-shore clients in or nearby Vung Tau by provide medical emergency support and escort of the patient from the client projects (sites) to on-shore as per direction from Intl. SOS AC team.
B. Key Responsibilities
1. Ensure serviceability of all Medevac emergency medical equipment and take immediate step to rectify any deficiencies.
2. Effectively maintain and provide on highest level of medical care and primary emergency care to Intl. SOS client in Vung Tau in line with Intl. SOS MS Clinical Practice Guidelines & other relative ACLS/ITLS protocols and as per direction from Intl. SOS AC.
3. In case of receive request for the medical evacuation or escort patient organize medical evacuation/reference in conjunction with Intl. SOS CD/Assistance Centre.
4. Maintain accurate medical records and ensure records accompany personnel in the event of a medical evacuation.
5. Maintain strict confidentiality of all medical and administrative records under his/her care. Ensure that the data such as personnel medical information /as above/, employee addresses and telephone numbers et cetera are not released to unauthorized personnel.
6. Demonstrate good working knowledge of patient rights in relation to consent and withdrawal of consent.
7. Maintain and control stock of the medicines, disposable and medical equipment as per recommended list.
8. Ensure good record keeping of medicines, disposable, medical equipment and perform stock check as per Intl. SOS MS Vietnam Remote Site Inspection Check Matrix. Any discrepancy must be reported immediately to MS Operations Manager.
9. Demonstrate good knowledge and competence in all aspects of available medicine, consumable and medical equipment on site.
10. Maintain and perform monthly inspection/performance check of all available medical equipment as per Manufacturer Instruction manual & Intl. SOS MS Procedures; take immediate step to rectify any deficiencies.
11. Ensure that the copies of the manufacturer's operating manual for each item of biomedical equipment are available on site and filed properly.
12. Ensure all medical equipment is clean and stored safely.
13. Escort patient to and from outside medical service providers for diagnostic tests if requested by Intl. SOS CD.
14. Notify immediately MS Operations Supervisor or Manager of any patient complaints or possible patient complaints.
15. Report any non-clinical accidents and incidents immediately to MS Operations Supervisor or Manager and submit the appropriate Incident Report Form.
16. Report any clinical accidents and incidents immediately to Deputy Medical Director and submit the appropriate Incident Report Form.
17. Provide on time fully filled and accurate reports as per approved Intl. SOS MS Vietnam Reports Schedule to MS Department and client on site:
• Copy of Handover notes with First Day on site (to MS Department only)
• Monthly site Activity report (to MS Department only)
• Monthly Inventory report (to MS Department only)
• Quarterly Self Audit report (to MS Department only)
18. Perform alcohol screening at the helipad as required and as per client specific procedure (Alcohol Breath Testing Procedure)
19. Demonstrate good knowledge of Intl. SOS MS Policies and Procedures, protocol for communication with CD / Coordinating Doctor/ and liaise with the CD through International SOS Assistance Centre as and when required as per Escalation Procedures for MS personal & Intl. SOS MS Clinical Practice Guidelines.
20. Participate in all emergency drills organized by Intl. SOS AC or MS Department.
21. Be available to work on assigned site according to MS roster and on call for medical emergency after working hours when work on site.
22. Wear Intl. SOS MS Uniform and maintain strict PPE policy during work on site.
23. Maintain safety policy and environmentally friendly facility at all times.
24. Demonstrate good communication and cooperation with the client's and all other departments, third party personnel and Client Representative on site.
25. Maintain discipline on site and ensure compliance with Company Disciplinary procedures with regards safety on site at all time.
26. Demonstrate effective teamwork, good communication and cooperation with Intl. SOS MS Department and other MS staff as well as all other Intl. SOS departments.
27. To carry out any other reasonable duties as required and agreed with Intl. SOS MS Operations Manager.
OH&S
• Participate in the development and maintenance of a safe and healthy workplace.
• Undertake all mandatory OH&S training as required.
• Comply with any reasonable instructions, policies, procedures or safe work practices given by Intl.SOS in adhering to safe work procedures.
• Co-operate with management in its fulfilment of its legislative obligations.
• Take reasonable care to ensure their own health and safety and the safety of others.
• To report any injury, hazard or illness as soon as possible to their supervisor.