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A. GENERAL JOB FUNCTION:
- Supporting Sales and PI teams with new product requests, sample / prototype orders, offer sheet data and customer meeting preparation.
- Bringing a product to launch, all the way from customer request to a production-ready item
- Implementation of outsourcing products/components into new product.
- Manage the PI’s project data to run data analysis & reporting.
B. RESPONSIBILITIES, DUTIES & AUTHORITIES:
* Main responsibility:
- Manage and co-ordinate the timely delivery of new product development projects in the American in charge customer list and new customers if we have.
- Supervise & solve problems in new product development for the assigned customers
- Follow up on all internal and external customer requests related to product development
- Work proactively to update and maintain the CDM working instruction to keep it up-to-date and relevant.
- Operation in coordinating with other team leaders (Process / procedures/ ISO/ systems) if requested.
- Oversee project management for the PI team, ensuring accurate coordination and progress tracking across all ongoing projects.
- Implement, and maintain dashboards and reports to track key performance indicators (KPIs) relevant to product development, such as lead times, cost efficiency and hit rate.
- Manage and consolidate all reports for the PI team, ensuring timely submission and comprehensive analysis of project data.
- Supporting to create clear, visually engaging reports to communicate commercial team in monthly meeting.
C. WORKING RELATIONSHIP:
1. Internal:
- Global Market Sales (GMS) / Global Order Center (GOC; internal sales team)
- Head Of Design / Designer
- Head of Product Implementation / PI Manager / PI Coordinator
- Pre-Product Engineering (PPE; computer rendering team)
- Technical Department
- Sample Distribution Center (SDC)
- Production
2. External:
- All ScanCom organizations, selected customers and external Suppliers
3. Reporting:
3. 1 Superior: Product Implementation Manager, Head of Product Implementation
3. 2 Subordinate: None