Voco Hotels

• Effectively manage the restaurant by ensuring the following:

 *Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

 *Adhere to opening and closing procedures

 *Adhere to bill paying procedures

 *Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc

 *Personally meet and farewell a minimum of 80% of your customers

 *Encourage and motivate staff to provide optimum service during all shifts

• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile

• Develop and implement Promotions Calendar for F&B products in restaurant

• Manage special event concepts

• Anticipate market changes and review operations when necessary

• Conduct competitor analysis

• Create positive publicity opportunities

• Manage customer database and utilize effectively

• Up-sell property facilities

• Actively pursue cost saving measures

• Recycle wherever possible

• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific

• Manage wage and beverage cost

• Forecasting

• Stock control

• Analyze food and beverage statistics through point of sale system

• Works with Superior on manpower planning and management needs

• Works with Superior in the preparation and management of the Department’s budget

• Competitive salary and benefits package
• International training opportunities and career development
• Dynamic and international working environment
• Other benefits as per Hotel policies

• Demonstrated ability to interact with customers, employees, and third parties, which reflects highly on the hotel, the brand, and the company.

• Alcohol awareness certification and food service permit or valid health/food handler card as required by a local government agency.

• Problem-solving, reasoning, motivating, organizational and training abilities.

• Good writing skills

• Leadership Skills

• Fluent in English Speaking

Qualifications:

• Diploma in Hotel Management, Food & Beverage, or related field.

Experience:

• 3 years related experience, including supervisory experience, or an equivalent combination of education and experience

English CV