Pullman Hotels

• Greet and briefly converse with guests in room while delivering trolleys/meals

• Set up table and serve food from trolley in accordance with departmental standards and procedures

• Uncover and present food to ensure that all items are correctly received

• Answer enquiries with regards to room service and responds to requests for additional F&B services

• Up-sell and promote food and beverage offers at every available opportunity

• Collect and neatly stack dirty dishes on trolley, table, or tray and remove from rooms or retrieve from hall outside of rooms

• Break down trays and trolleys at stewarding area

• Clean workstation including room service trolleys, hot boxes and room service shelves. Maintain department’s service and storage areas in a clean and tidy condition

• Report guest’s feedbacks, complaints or other irregularities to management and follow up if necessary

• Assist other F&B outlets with their operations during peak times or when required

- Tối thiểu 1 năm kinh nghiệm ở vị trí tương đương (Ưu tiên ứng viên có kinh nghiệm làm việc tại khách sạn, khu nghỉ dưỡng quốc tế)

- Trung thực, thân thiện