HAI BỐN BẢY

Field Support Manager 1

What You Do At Amd Changes Everything

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, youll discover the real differentiator is our culture. We push the limits of innovation to solve the worlds most important challenges, striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

PREFERRED EXPERIENCES:

• Working experience on AMD or Intel x86 platforms
• Server and Client performance benchmark, optimization/tuning and debugging experience on x86 platforms is required
• Familiar with Windows, Linux at kernel or driver level
• Experience of the server software ecosystem in one or more areas including OS/Hypervisors, AI/ML Frameworks, Compilers, Libraries, debug and development tools
• Familiar on variety of technology such as KVM, Kubernetes, Qemu, Container, DPDK, SDPK, No sequal databases etc.
• Commercial AI, HPC experience and Datacenter GPU knowledge is a big plus
  
  
  

JOB DESCRIPTION:

The FAE position will work with AMD account managers closely to penetrate enterprise market quickly. Specifically, this role will provide technical support to enterprise customers, server OEM/ODM and ISV partners of AMD that build their solutions on AMD EYPC based servers to solve technical and product issues on customers workloads or applications via e-mail, phone and often on site with some travel required.

• 3+ years previous technical experience is required.
• Ability to take ownership of technical and product issues and ensure they are resolved in a timely manner.
• Excellent verbal and written communication skills in English fluently.
• Excellent organizing skills that enable effective multitasking in an interrupt driven environment.
• A team player that can work with different functional units to meet the customers needs.
• Proactive, self-direction and highly disciplined.
  
  
  

ACADEMIC CREDENTIALS:

• The preferred candidate should have a combination of relevant academic and professional experience.
• The minimum qualifications associated with this position are Engineering or Computer Science Degree with 3+ years of preferred experience.
  
  
  

LOCATION:

• HCM City or Hanoi, Vietnam