Công Ty Cổ Phần Phúc Thành An

BAY CAPITAL DANANG HOTEL (Soon to be CROWNE PLAZA DANANG CITY CENTRE managed by IHG as of JAN 01ST 2025)

1. Personal Assistant job duties:

• Manage schedules and meetings for GM.
• Schedule and arrange meetings and conferences.
• Take minutes of meetings and follow through actions needed and report progress.
• Perform as a liaison between the GM and all stakeholders.
• Act as the first point of contact for the GM as necessary
• Manage the GM's calendar and appointment scheduling
• Read and write/reply correspondence in mail or emails
• Translating incoming letters, documents, articles by request

2. Quality Supervisor job duties:

• Monitoring and conduct periodic Quality checks on service delivery at all touch points; including quality of product/food & beverage offering.
• Working together with department leaders to discuss solutions to quality issues
• Satisfy guest expectations about the service quality
• Report on guest satisfaction indices, progress of quality improvement initiative and activities
• Investigating causes of quality problems and proposing solutions and ensure timely feedback and service recovery
• Perform other tasks when requested by General Manager.

• Best salary & bonus scheme
• 40 working hours/week, Lunch allowances
• Annual leave days, Paid birthday leave, Health Care & Accident insurance
• Dynamic, professional, and open-minded working environment

• University graduated in Hotel Management or related field
• At least 3 years working experiences in a similar role for international hotel & resort brands.

• Resume in English