Việc làm ROYAL CANARY
Cập nhật 25/11/2024 02:14
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Customer Service Specialist (English)
ROYAL CANARY
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Thông tin cơ bản
Mức lương:
13 - 18 triệu
Chức vụ:
Nhân viên
Ngày đăng tuyển:
Đang cập nhật
Hạn nộp hồ sơ:
06/12/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Đường số 1, đường Nguyễn Trọng Quản, Phường Thạnh Mỹ Lợi, Quận 2, Thành phố Hồ Chí Minh
Mô tả công việc
Purpose - What we are looking for
We are looking for an outgoing Customer Service Specialist to join our team in fulfilling the service to our company in a swift, proficient, and friendly manner; and assisting (and reporting to) Founder and be able to work at night shift (to help team Brazil and Mexico)
Responsibilities:
Manage email of: Internal system, Microsoft
Send VPN user account
Tracking information of active or inactive client
Create some guidelines for new things and translate them into English
Update appsheet
Set/ update meeting for Roi and send meeting detail to attendees
Do onboarding/ offboarding process: NDA, collect personal information, test, training plan, announcement form ...
E-sign document to CEO/ Client/ Staff...
Provide material like presentation, report, document... to requester
Prepare flower on Friday (bi-weekly)
Prepare gifts for staff and BU on special occasions: Tet, Valentine, Women day, Birthday...
Order water bottle, stationary, sanitary...
Willing to work at night shift (for Brazil and Mexico team)
Receive and answer request from staff and BU
Do POC (Proof of Concept)
Office support: flight ticket, hotel booking, receive and send documents ...
Update template: Legal, Contract, Package, Guideline...
Give user access to partner and newcomer
Prepare party for special occasions
Update abbeY record file/ Office member file
Update the latest PRESENTATION file from CSOs if any
Ask for BU to approve these blurred videos so they can be shared
Ask CSOs to share impact videos from monthly reports (3 videos per report)
Track newcomer onboarding/ training plan
Work closely with CEO
Other duties as assigned from time to time
We are looking for an outgoing Customer Service Specialist to join our team in fulfilling the service to our company in a swift, proficient, and friendly manner; and assisting (and reporting to) Founder and be able to work at night shift (to help team Brazil and Mexico)
Responsibilities:
Manage email of: Internal system, Microsoft
Send VPN user account
Tracking information of active or inactive client
Create some guidelines for new things and translate them into English
Update appsheet
Set/ update meeting for Roi and send meeting detail to attendees
Do onboarding/ offboarding process: NDA, collect personal information, test, training plan, announcement form ...
E-sign document to CEO/ Client/ Staff...
Provide material like presentation, report, document... to requester
Prepare flower on Friday (bi-weekly)
Prepare gifts for staff and BU on special occasions: Tet, Valentine, Women day, Birthday...
Order water bottle, stationary, sanitary...
Willing to work at night shift (for Brazil and Mexico team)
Receive and answer request from staff and BU
Do POC (Proof of Concept)
Office support: flight ticket, hotel booking, receive and send documents ...
Update template: Legal, Contract, Package, Guideline...
Give user access to partner and newcomer
Prepare party for special occasions
Update abbeY record file/ Office member file
Update the latest PRESENTATION file from CSOs if any
Ask for BU to approve these blurred videos so they can be shared
Ask CSOs to share impact videos from monthly reports (3 videos per report)
Track newcomer onboarding/ training plan
Work closely with CEO
Other duties as assigned from time to time
Yêu cầu công việc
Bachelor's degree in Business, Marketing, Finance, or suitable equivalent
Interest and ability in data analysis and data tracking
Creative, confident, enthusiastic, and willing to assist others
Be a team player
Proficiency with MS Office (Especially Excel / Word / PPT)
Outstanding communication skills, both verbal and written in both English and Vietnamese
Interest and ability in data analysis and data tracking
Creative, confident, enthusiastic, and willing to assist others
Be a team player
Proficiency with MS Office (Especially Excel / Word / PPT)
Outstanding communication skills, both verbal and written in both English and Vietnamese
Quyền lợi được hưởng
• Salary: 13mil - 18mil or negotiation based on ability and experience
• Working time: 5 days/ week, from Monday to Friday;
• Professional working environment;
• Social & health insurance and annual leaves according to Law;
• A paid birthday off day;
• Working time: 5 days/ week, from Monday to Friday;
• Professional working environment;
• Social & health insurance and annual leaves according to Law;
• A paid birthday off day;
Khu vực
ROYAL CANARY
Xem trang công ty
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
3C Ton Duc Thang, District 1, Ho Chi Minh City, Vietnam
Công Ty Cổ Phần Royal Canary hoạt động trong lĩnh vực nhà hàng - khách sạn, Casino và Club. Khách Sạn Le Meridien Saigon thuộc chi nhánh của Tiến Phước và Chín Chín Mươi, Với vị trí thuận lợi ngay bên bờ sông Sài Gòn, khách sạn Le Méridien Saigon cung cấp dịch vụ 5 sao bao gồm phòng nghỉ tiện nghi với thiết kế hiện đại, nhà hàng và phòng họp cho hội nghị - sự kiện. Ngoài ra, chúng tôi còn kinh doanh mảng dịch vụ giải trí, loại hình hoạt động là trò chơi điện tử có thưởng với tên gọi là Câu Lạc Bộ La Victoire. Câu Lạc Bộ toạ lạc tại Khách Sạn Le Meridien Saigon - 3 C Đường Tôn Đức Thắng, Quận 1, TP Hồ Chí Minh.
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