Sản Xuất và Kinh Doanh Vinfast ★ 3.2

• These requirements are correctly added into Jira tickets or other tracking methods
  
• They are tracked throughout development
  
• Cross-functional teams stay aligned and accountable
  
• Issues or deviations are escalated early
  
• Demos, validation gates, and alignment rituals actually happen
  
• There are no surprises in the final vehicle experience
  

The role is essential in closing current execution gaps and establishing robust, scalable workflows for how UX collaborates with EE/SW teams.

1. Protect and Track the UX Vision

• Maintain complete visibility over all UX requirements, decisions, and related engineering work.
  
• Ensure the intended experience is followed by downstream engineering teams through continuous monitoring and follow-up.
  
• Highlight any drift from UX intent early, before it becomes costly or irreversible.
  
  

2. Requirement Intake & Jira Ticket Management

• Ensure all UX requirements provided by UX Leads are properly created as Jira tickets or other tracking methods
  
• Check that tickets have clear owners, deadlines, and linkage to engineering tasks.
  
• Maintain traceability from requirement → Jira item → implementation → integration → UX validation.
  
  

3. Continuous Tracking & Follow-Up

• Conduct regular follow-up with EE, SW, HMI, Features, Integration, and Validation teams.
  
• Track progress on all UX-related items — features, behaviors, animations, interactions, lighting, audio cues, etc.
  
• Identify blockers early and drive them toward resolution.
  
• Clearly surface risks and gaps to the Vehicle UX Manager and Program Office.
  
  

4. Issue Escalation & Convergence Support

• Raise misalignments or stalled items into convergence meetings for discussion and decisions.
  
• Prepare topics with context, data, and required input.
  
• Ensure decisions made in convergence are recorded and followed by downstream teams.
  
  

5. Establish & Run a UX Demo Culture

• Create a recurring demo cadence to review in-progress experiences.
  
• Coordinate builds, recordings, or vehicle access for UX and stakeholders.
  
• Capture issues found during demos and ensure they are tracked in Jira and resolved.
  
• Support UX sign-off and approval gates by preparing materials and organizing stakeholders.
  
  

6. Drive Alignment & Collaboration Forums

• Organize and facilitate cross-functional alignment meetings between UX, EE, SW, HMI, Integration, and Program Management.
  
• Set agendas, document outcomes, track actions, and follow through rigorously.
  
• Ensure all teams have a consistent understanding of UX intent and development status.
  
  

7. Support Process Improvement (Design & DevOps for UX)

A critical part of the role is to support the Vehicle UX Manager in improving how UX collaborates with engineering.

This includes:

• Helping define better requirements management processes
  
• Closing current workflow gaps (handover, tracking, communication, demo, validation, sign-off)
  
• Supporting initiatives to improve design → development → integration flow
  
• Driving adoption of more consistent Jira usage for UX tracking
  
• Helping introduce new tools, ways of working, and DevOps-style practices to ensure long-term scalability
  

This person must not only track today’s work but also help build the future system.

8. Reporting & Documentation

• Prepare weekly reports on UX requirements coverage, progress, blockers, and risks.
  
• Maintain decision logs, open issue lists, and experience validation trackers.
  
• Provide clear and concise updates to the Vehicle UX Manager and Program stakeholders.
  
  
  
  

• 3–7+ years in PMO, Program/Project Management, UX Engineering, Systems Engineering, or similar roles.
  
• Strong familiarity with automotive EE/SW development.
  
• Experience with Jira and requirement/ticket management processes.
  
• Excellent cross-functional coordination and communication skills.
  
• Highly disciplined in tracking details and following through.
  
• Able to drive accountability without direct authority.
  
  

Preferred Qualifications

• Experience in vehicle UX, HMI, cockpit systems, infotainment, or related domains.
  
• Strong understanding of multi-domain development (UX, EE, UI, software, integration, testing).
  
• Experience building new processes or enabling organizational change.
  
• Comfort facilitating complex meetings with diverse stakeholders.
  
  

Traits for Success

• Proactive and persistent — nothing escapes tracking.
  
• Comfortable “pushing” for clarity, follow-up, and alignment.
  
• Detail-oriented but able to zoom out to identify system-level issues.
  
• Skilled at early escalation and risk communication.
  
• A builder: helps establish new processes and raise the maturity of UX delivery.