Hồng Ngọc Hà Travel ( TripOTA ) ★ 3.0

Mô tả Công việc

I. Job purpose:

The Sales Executive – FDI is responsible for developing and managing relationships with foreign-invested and multinational corporate clients with international travel needs. The role focuses on acquiring new clients, managing assigned accounts, and delivering professional corporate travel solutions in line with company service and profitability standards.

II. Main Duties:

1. Develop and Acquire FDI Clients

• Identify and approach potential FDI clients (foreign-invested companies, representative offices, multinational corporations) with international business travel needs.
• Build and maintain a qualified sales pipeline through networking, referrals, associations, industrial parks, and assigned lead sources.
• Support client onboarding activities, including information collection and initial service setup.

2. Sales Execution & Deal Management

• Present HNH travel solutions to FDI clients, including air tickets, visa services, hotels, insurance, car rental, and airport services.
• Prepare quotations and proposals in accordance with approved pricing, margin, and payment guidelines.
• Conduct negotiations within authorized limits; escalate special terms or large-volume deals to the Sales Manager.

3. Account Management & Client Retention

• Maintain regular communication with client contacts (HR, Admin, Travel Coordinator, Finance, etc.).
• Ensure timely responses to inquiries, service requests, and changes in travel plans.
• Support handling of service issues (flight delays, cancellations, visa issues, after-hours support) following internal procedures.

4. Coordination with Internal Teams

• Work closely with OTS, Visa, Tour, Accounting, and Customer Service teams to ensure smooth service delivery.
• Ensure client requests are clearly communicated and accurately executed by internal teams.
• Support follow-up on contracts, credit terms, and receivables as assigned.

5. Sales Performance Tracking & Reporting

• Update CRM/sales tracking systems with client activity, pipeline status, and deal progress.
• Track personal sales targets (revenue, MIG, new clients) as assigned.
• Provide periodic sales reports to the Sales Manager/FDI Channel Lead.

6. Compliance & Service Standards

• Comply with company policies, pricing rules, and service standards when working with FDI clients.
• Maintain professional conduct aligned with corporate and international business environments.
• Contribute to maintaining HNH’s image as a reliable and professional travel partner for FDI clients.

Yêu Cầu Công Việc

III. Job Requirements:

1. Education & Experience

• Bachelor’s degree; preferred majors: Business Administration, Economics, International Business, Tourism, or related fields.
• Minimum 2–3 years of B2B sales experience; experience working with FDI or corporate clients is an advantage.
• Experience in travel, aviation, logistics, or service industries is preferred.

2. Knowledge & Skills

• Good English communication skills (spoken and written) to work with foreign clients.
• Basic knowledge of corporate travel products: air tickets, visas, hotels, insurance, and related services.
• Strong skills in communication, negotiation, presentation, and relationship management.
• Ability to manage multiple clients and tasks with good organization and follow-up.