- Maintains the strictness confidentiality on all matters relating to Best Western International, including all other internal matters directed to the General Manager’s Office and the Hotel.
- Provides full PA and secretarial assistance to the General Manager, including preparation of correspondence, screening telephone calls and organizing appointments,
- Liaises with Department Heads and employees in relation to necessary follow-up on queries, deadlines, requests and special functions instigated by the General Manager.
- Liaises with the Executive Committee members to ensure reporting deadlines to Division / Regional Offices and Owners Representatives are met.
- Coordinates Monthly Management Report to ensure Regional deadlines are met.
- Attends and transcribe minutes of weekly Department Heads Meeting for distribution to Department Heads.
- Coordinates travel arrangement for the General Manager, Excom and Department Heads as requested.
- Drafts Guest Questionnaire responses to be approved and signed by the General Manager.
- Assists Department Heads with preparation of correspondence in answer to guest queries and complaints.
- Maintains an efficient filing and Trace system.
- Represent the General Manager’s Office at guest / employee functions as required.
- Coordinates and allocates overflow work amongst hotel secretaries.
- Assists in preparing the yearly Budget documents.
- Sorts and distributes daily mails and coordinate courier services
- Liaises for office equipment Liaises and maintains requirements (i.e. copier, printers), including control and cost containment of Executive Office stationery supplies.
- Ensures compliance with legislated health and safety requirements within the workplace.
- Complies with all Corporate and Hotel Standards and Procedures.
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Tư vấn
Buôn bán/ Kinh doanh
Hành chính
Giáo dục
Tài chính - Kế toán
Nhân sự
An ninh - Bảo vệ
Lao động có tay nghề và sản xuất
Quản lý sản phẩm & dự án
Dịch vụ khách hàng
Công nghệ thông tin
Marketing/ Truyền thông
Vận tải
Other
Kỹ thuật
Nghệ thuật - Thiết kế
Pháp lý
Du lịch, khách sạn
Xây dựng