Wacontre

Position Purpose: Provide effective technical service to customers including installation, troubleshooting, maintenance, calibration, training, etc.
** Technical Support
- Set up & install equipments/machines from the start until completing the commissioning.
- Probe the causes of malfunction to equipments/machines & liaise with customers in order to find a solution.
- Make recommendations for upgrades, service or repairs and perform maintenance on equipments/machines.
- Conduct training on how to use equipments/machines to customers or how to do operation, maintenance, etc.
- Periodically inspect equipments/machines.
- Establish relationship with customers by providing excellent customer service, listen carefully to customers' concerns and address issues through after-service.
- Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options.
- Summarize daily experience in order to propose to superiors/advise subordinates.

Others
- Cooperate with affiliated departments properly & timely with a focus on customer satisfaction.
- Communicate & contact direct-sales partners, distributors.
- Do tasks assigned by the company & department.

- Was born in 2000 - 1998
- At least 1 year working in same position.
-Tốt nghiệp ĐH chuyên ngành điện - điện tử/ Điện tử
- Proficient in either English or Japanese (Business level).
- Proficient level of computer skills including MS Word, Excel, Power Point.
- Have a good business manner and work hard.
- Able to work productively in a high-pressure environment.
- Able to do multi-task activities with shifting priorities.
- Willing to travel on business trips in domestic & overseas.
- High proactivity & mobility, management, teamwork spirit, communication, high problem-solving skill, fair evaluation of Subordinates.
- Hometown in Mekong Delta is a plus.

■Working condition
Working time：Monday~Fri : 8:00 ~ 17:00
Bonus：1 lần/ năm
Review salary：1
Insurance ：As law

- Attractive and competitive salary range.
- Full benefits in accordance with Labor Law, Social Insurance Law.
- Professional and international working environment.
- Annual health check, company trip and team building.
- Soft skills & professional development training.

■Salary:
- VND 9.000.000 - VND 10.000.000 (basic) + allowance for fresh position (0-1 year experience)
- VND 10.000.000 - VND 12.000.000 (basic) + allowance for experienced position (1-3 years experience)