Garrya - Mù Cang Chải

- Inspect guest rooms and public areas to maintain cleanliness and high standards.
- Coordinate tours, sightseeing bookings, and promote hotel, spa, and golf facilities.
- Recruit, train, coach, and evaluate Resort Hosts, fostering team development and performance
- Manage guest recognition programs and address inquiries, complaints, and special requests promptly.
- Prepare duty rosters and conduct daily briefings for Resort Hosts.
- Assist with billing procedures and administrative tasks.
- Conduct hotel site inspections and support Front Office operations when required.
- Oversee guest arrival, check- in, and departure processes, ensuring smooth operations and exceptional