Mô tả công việc
Essential Duties and Responsibilities
1. Strategic Planning & Reporting
o Prepare, implement, and compile data for the strategic sales plan, weekly, monthly reporting, annual goals, and sales budget, and produce forecasts and other required reports.
o Analyze monthly P&L and month-end reports to identify deviations from business goals and formulate corrective actions.
2. Financial Management
o Collaborate with Finance in preparing and managing the department’s budget and financial forecasts.
o Participate in management meetings to discuss progress towards business goals and develop annual business plans for the department.
3. Team Management & Leadership
o Conduct daily briefings with the sales team to communicate current key activities and objectives.
o Identify and develop high-potential team members, conduct performance reviews, manage performance issues, and maintain team motivation and professionalism.
4. Sales & Revenue Generation
o Direct all group, transient, and catering/banquet sales activities to maximize hotel revenue.
o Analyze competitive trends, customer feedback, and market changes to adapt sales strategies proactively.
5. Marketing & Public Relations
o Oversee all advertising, PR, and promotional activities in conjunction with corporate marketing.
o Actively participate in sales presentations, property tours, and customer meetings to drive business.
6. Guest Relations & Market Analysis
o Evaluate guest needs, the guest mix, and competitive trends to recommend relevant product or service adjustments.
o Engage with community and professional organizations to maintain visibility and enhance the hotel's positive image.
7. Operational Oversight
o Monitor team performance, conduct monthly departmental meetings, and ensure high standards of professionalism.
o Stay fully conversant with hotel fire, life safety, and emergency procedures.
8. General Duties
o Attend all briefings, meetings, and training sessions as assigned by management.
o Maintain personal appearance and hygiene standards, performing other reasonable duties as assigned.
Quyền lợi được hưởng
- Service charge/Phí dịch vụ
- 2 days off / week/ Nghỉ 2 ngày/tuần
- Full Social Insurance/Bảo hiểm xã hội đầy đủ
- International work environment/Môi trường làm việc quốc tế
- Duty meal/Bữa ăn theo ca
- Accor Group employee benefits (discussed in interview)/Quyền lợi Nhân viên Tập đoàn Accor (trao đổi khi phỏng vấn)
Yêu cầu công việc
- Bachelor’s Degree in Sales & Marketing, Business Administration, Hotel Management, or a related field preferred.
- 3+ years of experience in sales or marketing within the hospitality industry, including supervisory or managerial experience in a related role, or an equivalent combination of education and experience.
- Strong Communication Skills: Ability to engage effectively with clients, team members, and third parties, consistently reflecting positively on the hotel, brand, and company.
- Sales & Negotiation Skills: Proficiency in sales techniques, client relationship management, and negotiation to maximize revenue opportunities.
- Analytical & Strategic Planning: Strong analytical skills for market research, competitor analysis, and strategic planning to drive business growth.
- Technical Proficiency: Advanced knowledge of Microsoft Office and Opera or similar property management systems.
- Problem-Solving & Organizational Skills: Strong problem-solving and organizational abilities to manage multiple projects and priorities efficiently.
Yêu cầu hồ sơ
- Potrait Photo/ Ảnh thẻ
- Notaried ID Card/ Căn cước công dân
- Health check/ Giấy khám sức khỏe
Khách sạn Dolce by Wyndham Hanoi Golden Lake là khách sạn 5 sao với hệ thống 342 phòng nghỉ, 08 phòng họp tiêu chuẩn, bể bơi vô cực dát vàng, phòng fitness với trang thiết bị hiện đại và 03 nhà hàng đa dạng Á – Âu.
Khách sạn sở hữu lối thiết kế xa hoa, ban công khoáng đãng với tầm nhìn ra hồ Giảng Võ với nhiều thiết bị được dát vàng là bồn tắm vàng 24K. mỗi phòng nghỉ đều là không gian đắm chìm trong cung điện vàng tráng lệ.