Khách Sạn Mường Thanh 3.0 ★

Executes all accounting activity related to tracking and expediting accounts receivable

• Performs accurate and timely mailing of invoices to customers with recent activity, attaching pertinent back-up
• Posts payments received and reconciled these payments to open invoices
• Follows up on all accounts in arrears
• Research declined bank cards and other credit card charge backs for justification and validity
• Balances accounts receivable system to the general ledger on a routine basis
• Balances and adjusts all house accounts weekly
• Ensures transfers from guest ledger to city ledger are accurate and done in a timely fashion
• Assists in the preparation of month end reconciliation and in the final monthly closing of the accounts receivable system.

Manages the different payments types:

• Copies, checks, and distributes all city ledger accounts to appropriate debtors
• Liaises with Chief Accountant regarding the status of new and existing debtor accounts.
• Receipts and allocates payments from various sources i.e. credit card and direct transfer

Maintains all necessary files and registers for accounts receivable:

• Maintains all necessary files and registers for accounts receivable
• Keeps relevant files in an ordered and retrievable system
• Performs any other duties or task as directed

Balance credit cards on a daily basis, comparing credit card batch totals to Opera totals. Ensure that a signed credit card docket exists for all transactions processed through Opera.

Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality

Adheres to hotel policies and procedures

• Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.
• Communicate effectively with guests, co-workers and the manager
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
• At all times projects a favourable image of the Hotel to the public
• Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives
• Attends work on time as scheduled
• Follows safety and security rules and procedures

• Competitive salary and benefit package
• Learning and development within Radisson Hotels Group
• Internal Careers Advancement
• Company shuttle bus 
• Uniform & duty meals

• High school diploma required, bachelor’s degree in finance/ hospitality preferred
• Two years accounting experience, preferable in a hospitality environment
• Advanced experience with Microsoft Office Suite
• Experience with accounting software
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Ability to multitask and work well under pressure