Mô tả công việc
• Be visible in the hotel lobby and other public areas, particularly during busy times. Main duties include the greeting and escorting of all guests patronizing our hotel.
• To assist in the translation/interpretation in guest’s situation where proficiency of the Korean language is required.
• Meet and greet VIP Guests and major corporate clients upon arrival. Responsibilities will include dealing with all VIP & Regular Guests to the hotel.
• To anticipate guests’ needs and requests ensuring that their stay at the hotel is a memorable and magical one.
• Dealing with requests, queries and questions in a fast and prompt manner
• Ensure that all Guest complaints are handled promptly and completely
• Coordinate the services and special facilities provided to extended-stay Guests
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
Quyền lợi được hưởng
- Salary: highly competitive
- Definite term labour contract
- Health Insurance & other benefit as Company policy
Yêu cầu công việc
• Good interpersonal skills
• Excellent listening skills
• Strong attention to detail
Yêu cầu hồ sơ
Call/Zalo: 034.421.7145 (MS Chung) hoặc 0911.292.795 - Mrs Tea Nguyen - HRM