Meliá Hồ Tràm

1. Achieve positive outcomes from Guest queries in a timely and efficient manner

2. Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required

3. Attend the Executive Lounge and Executive Floor Reception (The Level)

4. Ensure that GEX Director is kept fully aware of any relevant feedback from guests and, or, other departments

5. Demonstrate a high level of customer service at all times

6. Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts

7. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties

8. Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

9. Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy

10. Comply with hotel security, fire regulations and all health and safety legislation

11. Act in accordance with policies and procedures when working with front of house equipment and property management systems

12. Follow company brand standards

• International working environment
• Attractive salary
• 13th month salary
• Birthday benefit
• Duty Meals
• Annual Outing Trip
• Special room rate as per Melia Hotels International policy
• Shuttle bus from Vung Tau, Long Hai, Phuoc Hai to Melia Ho Tram

- Bachelor degree

- Good Korean skill

- Good communication skill

- Proficient in the use of Microsoft Office

- Problem solving,motivating and organizational abilities

- At least 6-month experience in similar position in 4-5 star hotel

For further inquiries, feel free to contact us:

Phone: 0254 378 9000 (Ext: 5203)

HR Hotline/ Zalo : 0911 721 747