Talentnet ★ 1.8

1. SALES MANAGER

• Responsible for Corporate/MICE and Travel Agent Room Sales for the hotel.

• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.

• Update action plans and financial objectives quarterly.

• Identify new markets and business opportunities and increase sales.

• Represent Hotels in various events and exhibition.

• Implements all sales action plans related to my market areas as outlined in the marketing plan.

• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.

• Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.

• Provide the highest quality of service to the customer at all times.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).

• Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.

• Assess additional training needs based on data gathered and interaction with sales team from property visits.

• Attending all department and hotel meetings as necessary.

• Targeting key accounts potential for the company.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Acquiring and developing new business accounts and preparing sales proposals for clients.

• Closely following up on all business leads within a 24 hour response time line to clients.

2. SALES EXECUTIVE

• Maintain a high level of exposure for the hotel through direct sales

• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity

• Implement and execute all sales objectives and action plans to reach and exceed targets set

• Solicit and serve transient and group business and meetings

• Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible

• Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies

• Formulate corporate offer letters and yearly contracts and any other required business correspondence

• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and / or direct mail.

• Opportunity to continuously grow, participate in training courses, work advancement with the rapid development of the Company

• Friendly, young and dynamic yet challenging working environment.

• Full benefits according to current labor law.

• Welfare policies: Annual health care; Specialized health insurance package

• Friendly and open working environment.

• Modern and comfortable working facilities and tools.

• Lots of opportunities for growth and advancement.

• Challenging and professional working environment

• Discount when using Vingroup's products and services

• Minimum three years of experience (3) and two years of experience (2) in the hospitality industry, in charge of travel agencies and commercial companies

• Priority is given to candidates having worked in a similar position for international hotels/resorts and can start as soon as possible

• Fluency in English

• Good computer skills

• Empathy towards your customers and colleagues.

• Pride and attention to detail.

• Polished personal presentation with Warm, confident and hospitable personality.

Liên hệ sđt hoặc zalo: Ms Phương Anh: 0943721989 hoặc Mr Trung: 0868648966